Summary
Overview
Work History
Education
Skills
Languages
Certification
Photography , Videography
Timeline
Generic

GOVIND JAYACHANDRAN

Vancouver,BC

Summary

Results-driven licensed insurance specialist with a proven track record of exceeding customer service. Leveraging comprehensive knowledge of insurance products and regulations,adept at assessing client needs and recommending tailored coverage solutions. Skilled in building and nurturing client relationships through effective communication and rapport-building. Experienced in collaborating with cross-functional teams to achieve organizational goals. Committed to continuous learning and professional development to stay abreast of industry trends and best practices.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Insurance Specialist

Belairdirect Insurance
03.2023 - Current
  • Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
  • Demonstrated sales and customer service skills, with a focus on meeting client needs and building long term-relationships
  • Excellent communication skills, both verbal and written , for effectively explaining insurance policies and assisting clients
  • Strong teamwork and collaboration abilities,with experience working alongside management team,underwriters and other colleagues
  • Strengthened client relationships through consistent follow-ups, ensuring timely renewals and retention.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Evaluated competitors' products and services to gain competitive advantage.

Retail Sales Associate

Dulux Paints
03.2022 - Current
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Greeted customers and helped with product questions, selections and purchases.

Junior Accountant

True Partners Tax Practitioners
10.2018 - 06.2019
  • Managed complex finance projects under direction of senior management to meet deadlines and budget limitations.
  • Reviewed financial documents to verify accounting data and mathematical accuracy.
  • Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Reconciled month-end totals for timely and accurate reporting of financial information.

Education

Bachelor's of Commerce - Taxation

MG University

Post Degree Diploma of Business Administration -

Langara College
Vancouver, BC

Skills

  • Product promotions
  • Sales expertise
  • Microsoft applications proficiency
  • Dependable and Responsible
  • Insurance law knowledge
  • Email Marketing
  • Upselling
  • Property insurance
  • Licensed Insurance Agent
  • Customer follow-up
  • Auto insurance
  • Adobe Photoshop
  • Policy Changes

Languages

English
Native or Bilingual

Certification

Other Than Life (OTL) Licensed Insurance Specialist

Photography , Videography

Passionate Photographer and Videographer with a keen eye for detail and creativity

Timeline

Insurance Specialist

Belairdirect Insurance
03.2023 - Current

Retail Sales Associate

Dulux Paints
03.2022 - Current

Junior Accountant

True Partners Tax Practitioners
10.2018 - 06.2019

Bachelor's of Commerce - Taxation

MG University

Post Degree Diploma of Business Administration -

Langara College

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GOVIND JAYACHANDRAN