Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gouthamei Sugumar

Thunder Bay,Canada

Summary

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage

my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be

relied upon to help your company achieve its goals.

Overview

7
7
years of professional experience

Work History

DEPARTMENT MANAGER

Walmart
10.2022 - Current
  • Trained and supervised associates on customer service excellence and strong company culture
  • Met or exceeded operating standards for brand consistency
  • Maintained knowledge of product ranges and services to improve customer experience.

ASSISTANT MANAGER

Popeyes Louisiana Kitchen
01.2021 - 10.2022
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
  • Coached and mentored new employees on company policies and procedures
  • Resolved customer complaints and handled refunds and returns to promote satisfaction.

ARGM

Kfc
05.2019 - 01.2021
  • Schedule making, inventory and management work
  • Hiring and providing training to supervisors and team members
  • Weekly reports, maintaining store standards
  • Supporting the RGM to improve sales and productivity.

SERVICE DELI CLERK

Safeway
10.2017 - 02.2019
  • Stocked deli display cases with products and rotated items using first in, first out method
  • Prepared, packaged, and labeled products for sale to customers
  • Prepared sandwiches and salads by reading recipes and following instructions
  • Handled cash, credit, and debit transactions for customers.

Education

Diploma in Aerospace Manufacturing Engineering Technician -

Confederation College
Thunder Bay, ON
12.2018

Skills

  • Labor Control
  • Strategical Planning
  • Record Maintenance
  • Smart Work
  • Analytical Thinker In Challenging Situations
  • Goals And Performance
  • Motivational Leadership
  • Customer Engagement
  • Training and mentoring
  • Safety and Security
  • Goals and performance
  • Work Planning and Organization

Languages

English
Native or Bilingual

Timeline

DEPARTMENT MANAGER

Walmart
10.2022 - Current

ASSISTANT MANAGER

Popeyes Louisiana Kitchen
01.2021 - 10.2022

ARGM

Kfc
05.2019 - 01.2021

SERVICE DELI CLERK

Safeway
10.2017 - 02.2019

Diploma in Aerospace Manufacturing Engineering Technician -

Confederation College

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Gouthamei Sugumar