GOURI VIJ
Surrey,Canada
Summary
Certified Early Childhood Educator Assistant (ECEA) with strong experience in customer service and hospitality, bringing exceptional communication, problem-solving, and teamwork skills into early learning environments. Skilled in fostering inclusive, nurturing classrooms that support children’s social, emotional, and developmental growth. Recently completed ECEA certification at Western Community College and eager to contribute passion, adaptability, and hands-on expertise to childcare centres and schools.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
Coquitlam, BC
07.2024 - 03.2025
- Supervised team members to ensure efficient daily operations and high service standards.
- Maintained compliance with cash-handling procedures, food safety regulations, and staff break policies.
- Trained and on boarded new employees, providing coaching to improve performance and confidence.
- Resolved escalated customer concerns professionally, ensuring positive guest experiences.
- Managed inventory, stock levels, and completed administrative documentation accurately.
Guest Service & Customer Service Roles
Master Built Hotel & HGS Customer Care
Saskatchewan, Canada
01.2023 - 03.2024
- Delivered excellent customer service in fast-paced environments.
- Managed client needs, problem resolution, and multitasking responsibilities effectively.
- Applied interpersonal skills to build trust and maintain positive relationships transferable to working with Students.
Kindergarten Teacher / Childcare Educator
Revel Dale Public School
Amritsar, India
09.2019 - 03.2022
- Provided daily care, supervision, and early learning activities for children aged 3–6 years.
- Designed and implemented creative lesson plans incorporating play-based and thematic learning.
- Supported children’s social, emotional, and cognitive development.
- Communicated regularly with parents to provide updates on progress and needs.
Primary Teacher
Kidzee School
Amritsar, India
03.2016 - 03.2019
- Delivered age-appropriate lessons to support children’s academic and social development.
- Maintained positive classroom management and created an inclusive, safe learning environment.
- Communicated with parents on student progress and collaborated with staff on curriculum planning.
Education
ECEA
Western Community College
Surrey, BC09-2025
Master in Journalism and Mass Communication - undefined
Guru Nanak Dev University
Amritsar, Punjab, India05-2011
Bachelor of Arts - undefined
Guru Nanak Dev University
Amritsar, Punjab, India04-2008
Skills
- 3 years’ childcare and kindergarten teaching experience (India)
- Familiar with BC Licensing Regulations
- Montessori methodology knowledge
- Strong communication and cultural awareness
- Classroom management and child engagement
- Time management and prioritization skills
Certification
- Emergency Child Care Certification
- First Aid & CPR/AED Level B
- Safe Food Handling Certificate (#83086813)
- Advanced Computer Skills
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Supervisor
Tim Hortons
07.2024 - 03.2025
Guest Service & Customer Service Roles
Master Built Hotel & HGS Customer Care
01.2023 - 03.2024
Kindergarten Teacher / Childcare Educator
Revel Dale Public School
09.2019 - 03.2022
Primary Teacher
Kidzee School
03.2016 - 03.2019
Master in Journalism and Mass Communication - undefined
Guru Nanak Dev University
Bachelor of Arts - undefined
Guru Nanak Dev University
ECEA
Western Community College