Gourav Singla
Surrey,BC
Summary
Experienced truck driver with strong knowledge of safety regulations, traffic laws, and maximum miles allowed per trip. Maintains a clean driving record with a demonstrated ability to operate straight trucks, dump trucks, and semi-trucks, also a customer service representative with more than five years of experience seeking to attain a full-time position in a dynamic and stable workplace to enhance my professional skills. Service-oriented resolution expert and proven history of handling pressure situations. I am aiming to use my proven skills effectively at your company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dump Truck Driver
Trucking Industry
Delta
07.2023 - Current
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Weighed in and out at scales for load ticketing and legal weight compliance.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Dump Truck Driver (part-time)
Trucking Industry
Surrey, BC
02.2021 - 06.2023
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Achieved optimal load distribution by properly loading and unloading materials according to job specifications.
- Improved job site productivity by efficiently delivering construction materials such as sand, gravel, and soil.
Supervisor
Apex Liquor Market
Vancouver, BC
08.2019 - 06.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
Supervisor
Kettle Valley Liquor Store
Kelowna, BC
03.2019 - 07.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Cashier
Boss Liquor Store
Edmonton, AB
11.2018 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
Retail Sales Supervisor
Des Raj Satish Kumar (Family Business)
Moga, Punjab
08.2017 - 08.2018
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Greeted customers and helped with product questions, selections, and purchases.
Office Executive
Chawla & Associates
Moga, Punjab, India
07.2015 - 07.2017
- Managed confidential documents, maintaining a secure filing system to protect sensitive information.
- Handled incoming calls professionally while directing inquiries appropriately according to departmental responsibilities.
- Provided hospitality and support to visitors and meeting attendees.
- Maintained client files and spreadsheets with office management software.
Education
Bachelor of Arts - Economics
D.M. College
Moga, Punjab 01.2018
10+2th - Arts Education
D.M. Collegiate Sen. Sec. School
Moga, Punjab03.2015
Skills
- Operational Management
- Team leadership and motivation
- Customer service
- Positive attitude, reliable, hardworking
- Self-motivated and quick to learn new responsibilities
- Responsible: Capable of rational conduct, trustworthy
- Innovative: Make changes, introduction of something new
- Supervision and Training
- Capable to lift weight upto50pounds
Certification
- Serving it Right
- Class 1 License (BC)
- Valid security license
References
Reference upon request
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Dump Truck Driver
Trucking Industry
07.2023 - Current
Dump Truck Driver (part-time)
Trucking Industry
02.2021 - 06.2023
Supervisor
Apex Liquor Market
08.2019 - 06.2023
Supervisor
Kettle Valley Liquor Store
03.2019 - 07.2019
Cashier
Boss Liquor Store
11.2018 - 02.2019
Retail Sales Supervisor
Des Raj Satish Kumar (Family Business)
08.2017 - 08.2018
Office Executive
Chawla & Associates
07.2015 - 07.2017
Bachelor of Arts - Economics
D.M. College
10+2th - Arts Education
D.M. Collegiate Sen. Sec. School