Gourav kumar
Brampton,ON
Summary
Dedicated security professional with experience at Anytime Protection Security, skilled in mobile patrols and workplace safety. Proven ability to resolve conflicts and enhance safety through proactive surveillance. Recognized for maintaining high standards and fostering a positive environment, while effectively managing high-stress situations. First aid certified, ensuring readiness in emergencies.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard
Anytime Protection Security
02.2025 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Assembler
3G Lighting
03.2024 - 04.2025
- Completed durable assemblies and subassemblies with hand and power tools.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Increased production efficiency by assembling components quickly and accurately.
Customer Service Representative
Canadian Tire Gas+
02.2024 - 03.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Deploma - Early Childhood Educator
Centennial College
Scarborough,12-2026
Skills
- Mobile patrols
- Event security
- Workplace safety
- Patrolling
- First aid certified
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Certification
- Security guard license
- CPR
Timeline
Security Guard
Anytime Protection Security
02.2025 - Current
Assembler
3G Lighting
03.2024 - 04.2025
Customer Service Representative
Canadian Tire Gas+
02.2024 - 03.2025
Deploma - Early Childhood Educator
Centennial College
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