Summary
Overview
Work History
Education
Skills
Timeline
Gosia Gnus

Gosia Gnus

Paris,ON

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced [Type] environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

23
23
years of professional experience

Work History

Administrative Assistant

HR Block
Paris, ON
01.2012 - 01.2023
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Responded effectively to sensitive inquiries or complaints.
  • Scheduled appointments, meetings and events for management staff.
  • Inventoried and ordered supplies for office.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Coordinated appointments, meetings and conferences.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed database systems containing customer contact information.
  • Maintained accurate department and customer records.
  • Scheduled appointments between clients and customers and internal staff members.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Processed invoices for payment using accounting software applications.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Directed customer communication to appropriate department personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Prepared and prioritized calendars and correspondence.
  • Monitored progress on projects assigned by upper management.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Developed project plans for various tasks assigned by upper management.
  • Conducted research online using search engines such as Google or Yahoo!
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.

Chemist

Various employers Ontario
Brantford, ON
05.2000 - 10.2008
  • Calibrated and validated laboratory equipment and instrumentation according to manufacturer recommendations.
  • Maintained laboratory equipment according to manufacturer's instructions while adhering to safety guidelines.
  • Provided guidance and training on proper handling techniques for hazardous chemicals or materials used in laboratory settings.
  • Conducted laboratory tests to analyze the properties of compounds, such as pH levels, solubility, and boiling points.
  • Developed protocols for quality control procedures in order to ensure product safety and consistency.
  • Reviewed raw material specifications prior to use in order to ensure they meet required quality standards.
  • Created documentation outlining standard operating procedures for conducting routine laboratory tests.
  • Evaluated potential risks associated with industrial chemicals through comprehensive hazard assessments.
  • Analyzed data from laboratory experiments using statistical methods to verify accuracy and reliability of results.
  • Operated sophisticated analytical instruments such as mass spectrometers, chromatographs, calorimeters, viscometers, refractometers, titrators, spectrophotometers.
  • Monitored production processes to ensure compliance with safety regulations and environmental standards.
  • Coordinated with other departments to resolve technical issues related to process design or materials used in manufacturing operations.
  • Researched existing scientific literature to identify trends in the field of chemistry and inform future research projects.
  • Collaborated with external vendors and suppliers on sourcing materials needed for research projects or production runs.
  • Prepared reports documenting experimental results and conclusions for review by senior scientists or management personnel.
  • Performed chemical experiments to develop new products and processes for various industries.
  • Developed formulations for commercial products that meet customer requirements regarding performance characteristics.
  • Assisted with developing strategies for improving production efficiency while reducing costs associated with waste disposal.
  • Investigated causes of contamination or unexpected variations in test results in order to determine root cause of problems.
  • Coordinated strategy meetings to modify and develop operating procedures, techniques and research protocols for continued success.
  • Formulated new methods for synthesizing organic molecules based on established principles of chemical engineering.
  • Designed models utilizing computer-aided software programs to simulate chemical reactions and predict outcomes.
  • Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
  • Formulated and tested product functionality to meet specified requirements and long-term success.
  • Ordered supplies, inventoried chemicals and materials and summarized and recorded data to meet control and research requirements.
  • Organized, analyzed and prepared data research reports in compliance with operations and record-keeping standards.
  • Induced chemical reactions using mixtures and catalysts and recorded test results.
  • Monitored packaging and storage of hazardous materials and waste to comply with laboratory, state and federal safety regulations.
  • Made decisions and executed changes based on process data, quality checks and test results to keep products at target and within specifications.
  • Conducted normal and specialized tests to show behaviors and properties of gases, liquids, and solids.
  • Completed standardized and groundbreaking tests on inorganic and organic compounds and wrote batching formulas on approved laboratory formulations.
  • Created chemical compound techniques and prepared materials for publication in peer-reviewed journals.

Education

Associate of Arts - Canadian Tax Law And Administration

HR Block, Brantford, ON
09-2021

Bachelor of Science - Chemistry

Technical University of Wroclaw, Wrovlaw Poland
10-1996

Skills

  • Workflow Optimization
  • Mail Handling
  • Document Control
  • Memo Preparation
  • Report Writing
  • Invoice Processing
  • Calendar Management
  • Reception Oversight
  • Bookkeeping
  • Database Management
  • Data Entry
  • Scheduling
  • Clerical Support
  • Appointment Scheduling
  • Quality Assurance
  • Research
  • Digital Archiving
  • Expense Reporting
  • Proposal Writing
  • Check Processing
  • Spreadsheet Management
  • Office Administration
  • Meeting Logs Management
  • Program File Distribution
  • Complex Problem-Solving
  • Inventory Systems
  • Critical Thinking
  • Data Organization
  • File Organization
  • Confidential Document Control
  • Account Reconciliation
  • Strong Problem Solver
  • PC Proficient
  • Data Management
  • Accounting Skills
  • Report Analysis
  • Multitasking and Prioritization
  • Administrative Support
  • Computer Skills
  • Highly Organized
  • Phone Call Answering
  • QuickBooks Expert
  • Excel Spreadsheets
  • Payroll and Benefits Administration
  • Supervising Staff
  • Customer Relations
  • Cash Deposit Preparation
  • Multi-Task Management
  • Strong Interpersonal Skills
  • Senior Leadership Support

Timeline

Administrative Assistant - HR Block
01.2012 - 01.2023
Chemist - Various employers Ontario
05.2000 - 10.2008
HR Block - Associate of Arts, Canadian Tax Law And Administration
Technical University of Wroclaw - Bachelor of Science, Chemistry

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Gosia Gnus