Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gordon Zhou

Markham,ON

Summary

Dynamic Application Engineer with a proven track record at Bell SmartHome, excelling in software testing and technical troubleshooting. Spearheaded product launches and ensured compliance with system standards, enhancing operational efficiency. Adept at data migration and fostering collaboration among cross-functional teams to drive successful project outcomes.

Knowledgeable Application Engineer evaluates and integrates software throughout sales cycle to drive meaningful solutions and increase sales. Collaborates with developer team, project managers and Product team to implement application designs supporting customer needs and technical challenges. Offers product training, testing and continuous improvement for cost-effectiveness and market leadership.

Overview

19
19
years of professional experience

Work History

Application Engineer

Bell SmartHome
04.2007 - Current

In my Application Engineer role, I was responsible to manage the testing and product development of hardware equipment and software application products. This position oversees the integration and alarm signal path functions with the vendor, and provides support to IT development and Operations through the collaboration with internal and external stakeholders.

  • Collaborate with the hardware manufacturer/vendor, and manage all phases of new product equipment testing, debugging and deployment. Host the weekly meeting with hardware vendor to address technical issues with security panels, security sensors, and Smart home devices
  • Collaborate with the third-party software vendor in managing all phases of Equipment and Software application testing, debugging and deployment of Video devices, Smart hub, and Z-wave devices
  • Engineering representative, collaborating with cross-functional team members, on product launch projects to deploy new products, services and features
  • Provide final technical product disposition/approval of equipment, application, services, and features, ensuring product has been tested and complies with system standards prior to market launch

Education

Associate of Applied Science - Electronic Engineering-Technology

Seneca College of Applied Arts And Technology
North York
04-2007

Bachelor of Science - Applied Physic

Shan Tou University
Shan Tou City, Guang Dong Province China.
04-2003

Skills

  • Data migration
  • Application debugging
  • Technical troubleshooting
  • Production support
  • Software testing
  • Data analysis
  • Requirements analysis
  • API development
  • Continuous integration

Languages

English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Timeline

Application Engineer

Bell SmartHome
04.2007 - Current

Associate of Applied Science - Electronic Engineering-Technology

Seneca College of Applied Arts And Technology

Bachelor of Science - Applied Physic

Shan Tou University
Gordon Zhou