Gordon Milne
Edmonton,AB
Summary
Proven Property Manager with a track record of enhancing tenant satisfaction and maximizing occupancy rates for Beacon Hill Properties. Leveraged strong communication skills and property inspections expertise to maintain operational excellence and build positive landlord-tenant relationships. Achieved significant reductions in vacancy periods through strategic marketing and efficient lease administration.
Professional property management professional with strong focus on optimizing operations, maintaining high standards, and fostering team collaboration. Skilled in tenant relations, property maintenance, and financial management. Highly adaptable and reliable, ensuring smooth operations and positive outcomes in dynamic environments. Proven ability to manage multiple tasks efficiently and effectively.
Overview
10
10
years of professional experience
Work History
Apartment Manager
Braden Equities Inc
09.2023 - Current
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from 123 tenants and reconciling monthly accounts payable and receivable.
- Evaluated tenant applications using strict screening criteria, selecting reliable residents who maintained good payment records and care for the property during their tenancy period.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
- Maximized occupancy rates through proactive marketing and timely processing of rental applications.
Property Manager
Beacon Hill Properties
07.2018 - 08.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
Fuel Delivery Truck Driver
Legend Truck Lines
06.2014 - 06.2018
- Continuously improved driving skills through ongoing training programs and certifications, staying current on industry best practices.
- Assisted in inventory management, accurately recording the amount of fuel delivered to each client.
- Collaborated effectively with dispatchers to ensure seamless communication regarding delivery schedules and route changes.
- Demonstrated adaptability in handling various types of fuel delivery vehicles, increasing versatility within the team.
- Reduced downtime for maintenance by conducting regular vehicle inspections and addressing minor issues promptly.
- Maintained safety standards by strictly following company protocols and industry regulations during all stages of fuel transportation.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Documented mileage, deliveries, pickups, customer issues and damages.
Education
High School Diploma -
Paul Kane High School
St. Albert, ABSkills
- Strong communication skills
- Property inspections
- Rent collection
- Maintenance
- Leasing
- Building security
- Resident support
- Vendor supervision
- Rents collection
- Eviction processing
- Property promotion
- Lease administration
- Tenant challenge resolution
- Teamwork
Languages
English
Native or Bilingual
Timeline
Apartment Manager
Braden Equities Inc
09.2023 - Current
Property Manager
Beacon Hill Properties
07.2018 - 08.2023
Fuel Delivery Truck Driver
Legend Truck Lines
06.2014 - 06.2018
High School Diploma -
Paul Kane High School
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