Gordon Leavitt
Ottawa,ON
Summary
Hardworking and masterful Automotive Technician with a successful track record in problem correction, maintenance completion, and vehicle operation enhancement. Skillfully applies specialized experience and technical knowledge to all makes and models of vans, light trucks, and SUVs. Possesses excellent leadership and mentoring abilities for apprentice mechanics. With 40 years of experience in the field, brings a positive and upbeat demeanor along with enthusiasm for work and a deep understanding of exceptional customer service. Motivated to exceed job requirements in order to satisfy customer needs, support the team, and achieve business objectives.
Overview
43
43
years of professional experience
Work History
Automotive Technician
Myers Orleans Jeep
08.2023 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
- Collaborated with other technicians for efficient problem-solving in challenging repair situations.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Maintained up-to-date knowledge of automotive industry standards and practices.
- Diagnosed complex electrical issues, restoring vehicle functionality.
- Analyzed vehicle data using advanced diagnostic equipment.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Automotive Technician
Metro Chrysler
08.2013 - 07.2023
- Explained estimates and determined repair timelines to manage customer expectations.
- Specializing in electrical,electronics and drivability
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Completed customer orders and warranty services according to manufacturer specifications.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Mastered electrical, drivetrain and hybrid and trained new employees on proper procedures.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Matco Tools Distributor
Self Employed
04.2012 - 06.2013
- Owned and operated mobile tool distribution business
- Managed all sales and inventories
- Owned and maintained tool truck (international 4300)
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Automotive Technician
Metro Chrysler
03.1996 - 05.2012
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Completed customer orders and warranty services according to manufacturer specifications.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed safety and emissions inspections.
- Specialized in electrical , and drivability
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delegated jobs to subordinates and monitored quality of work.
Automotive Technician
Southbank Dodge
09.1990 - 03.1996
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed safety and emissions inspections.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Automotive Technician
417 Jeep
02.1986 - 09.1990
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Completed customer orders and warranty services according to manufacturer specifications.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed safety and emissions inspections.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Automotive Technician
Myers Chev Olds
01.1982 - 02.1986
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines and electrical assemblies.
- Dismantled faulty assemblies to repair or replace worn or damaged parts.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Advised customers on general vehicle condition, work performed and suggested future repairs.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Education
Automotive Trades Certificate S And T - Trades Certificate ,Automotive Technician
Algonquin College
Ottawa, ON1984
High School Diploma -
Ridgemont High School
Ottawa, ON07.1978
Skills
- Class S and T automotive licenses
- Component and System Testing
- Computerized Diagnostics
- Hybrid and Electric Vehicle Service
- Safety Policies and Procedures
- Multitasking and Prioritization
- Work Orders and Documentation
- Electrical System Maintenance
- Motor Vehicle Inspection License
- Problem Solving
- New Employee Training
- Team Player
- Class dz drivers license
- ODP certified
Contact
Ottawa, ON K1T 1E4
Education
Ottawa, ON,Ottawa, ON
Languages
English
Full Professional
Timeline
Automotive Technician
Myers Orleans Jeep
08.2023 - Current
Automotive Technician
Metro Chrysler
08.2013 - 07.2023
Matco Tools Distributor
Self Employed
04.2012 - 06.2013
Automotive Technician
Metro Chrysler
03.1996 - 05.2012
Automotive Technician
Southbank Dodge
09.1990 - 03.1996
Automotive Technician
417 Jeep
02.1986 - 09.1990
Automotive Technician
Myers Chev Olds
01.1982 - 02.1986
High School Diploma -
Ridgemont High School
Automotive Trades Certificate S And T - Trades Certificate ,Automotive Technician
Algonquin College
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