Summary
Overview
Work History
Education
Skills
work volteer
Timeline
Generic

Gordon Cairns

North York,ON

Summary

Dynamic and dedicated professional with extensive experience in customer service and safety compliance at Canada Wonderland. Proven ability to enhance guest experiences and resolve conflicts effectively. Skilled in equipment maintenance and food preparation, consistently ensuring a safe and enjoyable environment for all visitors. Committed to delivering exceptional service and maintaining high standards. Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks. Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction. Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Crew Member

canada wounder land
Maple, Ontario
01.2001 - 02.2002
  • Assisted guests with inquiries and provided information about park attractions.
  • Ensured cleanliness and safety of assigned areas throughout the park.
  • Monitored ride operations and reported any safety concerns to management promptly.
  • Participated in special events, enhancing guest experiences through themed activities.
  • Handled guest feedback to improve service quality and overall satisfaction consistently.
  • Resolved conflicts between guests in a professional manner while maintaining positive relationships with visitors.
  • Monitored security cameras throughout the park to identify any potential hazards or suspicious activity.
  • Enforced rules within the park including no smoking policies, age restrictions.
  • Conducted weekly safety checks to verify that all equipment was properly functioning.
  • Performed minor maintenance tasks on ride equipment when necessary.
  • Provided customer service to visitors of all ages.
  • Responded quickly to emergency situations such as medical emergencies or accidents.

Fast Food Cook

wendys
Toronto, Ontario
01.2000 - 01.2001
  • Engaged with customers to provide accurate information about menu items.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Operated deep fryer machines safely following safety guidelines.
  • Cleaned kitchen equipment and surfaces, including grills, fryers, ovens and other cooking equipment.
  • Maintained a safe working environment by adhering to all safety policies and procedures set forth by the company.
  • Prepared a variety of food items according to customer orders or restaurant recipes.
  • Communicated effectively with co-workers regarding tasks assigned during shift.
  • Inspected all serving stations for cleanliness and organization prior to meal service.
  • Set up work stations prior to opening to minimize prep time.
  • Cooked hamburgers, hotdogs, french fries, chicken wings, fish fillets and other fast-food menu items as ordered by customers.

Education

High School Diploma -

Uhss
Waterloo, ON
01-2000

Skills

  • Customer service
  • Safety compliance
  • Equipment maintenance
  • Conflict resolution
  • Food preparation
  • Guest relations

work volteer

  • i volteer in a food back and offering sapourte to the commuty

Timeline

Crew Member

canada wounder land
01.2001 - 02.2002

Fast Food Cook

wendys
01.2000 - 01.2001

High School Diploma -

Uhss
Gordon Cairns