Gordon Bretsen
Toronto,ON
Summary
Dynamic Human Resources professional with 17 years of comprehensive experience in staffing, performance enhancement, and strategic planning. Proven expertise in both domestic and international recruitment, complemented by a strong background in sales and operations management. Skilled in organizational development and team leadership, driving employee evaluations and mandate implementation for optimal accountability. Aiming to leverage extensive HR capabilities to foster innovative workforce solutions.
Overview
16
16
years of professional experience
Work History
Sr. Account Manager
Joblio
Toronto, ON
03.2023 - Current
- Oversaw client relationships for leading Canadian brands.
- Achieved closure of 10 new clients within first year.
- Cultivated partnerships to drive engagement with government entities and organizations.
- Managed and conducted the Joblio Expo event in partnership with FGF Brands in Toronto involving current clientele and new leads.
- Handled oversight of Joblio's most significant client.
- Directed planning and implementation processes within TFW business.
- Provide expert advice on regulatory requirements in the staffing industry.
Director, Training and Development
Impact Recruitment
Toronto, ON
07.2022 - 03.2023
- Partnered with top executives to execute monthly training programs in sales and recruitment for a group of 80 employees.
- Developed methods that prioritize individual engagement.
- Delivered customized coaching sessions based on Team Lead requests.
- Volunteered to guide the Toronto branch during leadership gaps.
- Cultivated collaborative learning environment, resulting in enthusiastic team participation.
- Enhanced productivity, generated higher revenue, fostered belonging.
Director of Recruitment Sales and Operations
Newcomers Canada
03.2021 - 07.2022
- Company Overview: Co-Founder
- Launched the Direct Hire recruitment program for Newcomers Canada
- Implemented best practices in direct hire
- Created revenue of 150K in realized perm fees
- Co-Founder
Regional Manager, Ontario West
Drake International
03.2020 - 03.2021
- Initiated complete rebuild of the Ontario West territory: 6 Drake branches and 1 (IT) branch
- Created structure, implemented metrics to ensure positive outcomes
- Record number of temporary employees in all branches
- Profitable for the first time in 10 years
- Increased employee engagement
- Created a safe, collaborative learning environment that encourages growth and empowers the individual
- Implemented the Next Level sales Foundation program to outstanding results
- Asked to stay to be groomed for Country Manager
Area Manager, Western Canada
Kelly Services Canada
12.2017 - 02.2019
- Responsible for replicating the recent success of the Vancouver branch in other major cities in Western Canada
- Double digit growth in operating profit in 2018
- Championed the direct hire business in Vancouver specifically in Life Science, Professional/Technical business
Branch Manager, Vancouver, BC
Kelly Services Canada
Vancouver, Canada
09.2016 - 02.2019
- Successfully lead the branch to a profitable financial state in a short period of time
- Achieved by selecting the right staff for the right positions and creating a sense of team
- Revisited process fundamentals
- High level of focus on clients and meeting their needs
- Financial Snapshot Jan to Dec 2017 – (YOY) Increased Revenue by 38%; GP/OI increased 42%, Increased NOP 140%
- Promoted to Area Manager, Western Canada
Regional Director, Western Canada
Manpower Canada
09.2011 - 11.2015
- Created a fun, inclusive and rewarding sales culture which lead to phenomenal growth for the region YOY
- Internal engagement increased to 92% in the region (top in North America), top 10 leader board of Net Promoter Scores in NA
- Instrumental in the creation of the Manpower Borderless Talent Solution (TFWP)
- Provided over 150 Temporary Foreign Workers to clients in areas of very low unemployment rates
- Worked successfully with overseas sourcing partners
- Financial Snapshot 2011-2015: Increased Revenue by 50%; GP/OI increased 100%; NOP 275%
Branch Manager
Manpower Canada
Markham, Canada
11.2008 - 09.2011
- Managed overall operations of this highly successful, multi-million-dollar, GTA Flagship Branch Office running over 20 000 hours a week
- Overseeing recruitment, instructional training, coaching, and leadership of a highly interactive, multidisciplinary team of 14 staff members
- Promoted to Regional Director, Western Canada
Education
M.A. Adult Education -
Central Michigan University
01.2006
B.A. -
University of Windsor
Windsor, ON01.1995
Skills
- Recruitment
- Staff Supervision
- Team Leadership
- Coaching
- Management
- Analytical Skills
- Strategic Thinking
- Assertiveness
- Resourcefulness
- Results Orientation
- Ethical Judgment
- Logical Thinking
- Articulation
- Tact
- Diplomacy
- Interpersonal Skills
- Presentation Skills
- Autonomy
- Brand Awareness
- Enthusiasm
- Interest Generation
- Momentum Building
- Integrity
- Pragmatism
- Efficiency
- Organization
- Project Quality
- Project Control
Accomplishments
- Co-Founder, Newcomers Canada Inc. 2016
- Co-Founder, The Wow! Factory Music Inc. 2024
Awards
- 3 time Circle of Stars winner - Manpower, based on region’s highest increase over budget
- 2014 recipient of the highly prestigious Manpower, Power Award.
- Manpower top 10 Net Promoter Scores in North America for both internal staff and clients
- 6 of 12 months recognized as top performing region in direct hire at Kelly Services
Timeline
Sr. Account Manager
Joblio
03.2023 - Current
Director, Training and Development
Impact Recruitment
07.2022 - 03.2023
Director of Recruitment Sales and Operations
Newcomers Canada
03.2021 - 07.2022
Regional Manager, Ontario West
Drake International
03.2020 - 03.2021
Area Manager, Western Canada
Kelly Services Canada
12.2017 - 02.2019
Branch Manager, Vancouver, BC
Kelly Services Canada
09.2016 - 02.2019
Regional Director, Western Canada
Manpower Canada
09.2011 - 11.2015
Branch Manager
Manpower Canada
11.2008 - 09.2011
M.A. Adult Education -
Central Michigan University
B.A. -
University of Windsor