Gordon Bailey
Severn Bridge,ON
Summary
Dynamic leader with a proven track record at The Spartan Landscapes Inc., specializing in operations management and customer relations. Excelled in recruiting and training teams, enhancing client satisfaction, and implementing strategic planning. Achieved significant improvements in service quality and efficiency, demonstrating exceptional problem-solving and interpersonal skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Landscape Company Owner and Operator
The Spartan Landscapes Inc.
04.2021 - Current
- Enhanced customer satisfaction with timely and professional communication, addressing concerns and resolving issues promptly.
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Managed 3 employees by supervising daily tasks.
Teacher
Bloomfield School
09.2018 - 07.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Snow Removal
Carr Excavating
12.2017 - 05.2019
- Assisted with snow removal during winter months, contributing to safer parking lot and sidewalk conditions for all motorists and pedestrians.
- Guaranteed prompt snow removal during winter months to ensure safe access for employees and visitors alike.
- Coordinated snow removal efforts during winter months to ensure safe access to facilities for all visitors to Bayfield mall.
Landscape Foreman
Sunsational Landscapes Inc.
06.2008 - 11.2017
- Operated skid steers and equipment on a daily basis to ensure efficiency of project completion.
- Boosted client satisfaction through timely completion of landscape installations, maintenance, and repairs.
- Enhanced landscape aesthetics by designing and implementing various hardscape and softscape projects.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
Education
Bachelor of Arts - Teachers College Bachelor of Education
University of Toronto
Toronto,On06-2014
Bachelor of Arts - Law And Society
York University
Toronto06-2011
Skills
- Willing to work long hours
- Physically able to sustain strenuous work
- Small business operations
- Good communication skills
- Customer relations
- Strategic planning
- Inventory control
Languages
English
Timeline
Landscape Company Owner and Operator
The Spartan Landscapes Inc.
04.2021 - Current
Teacher
Bloomfield School
09.2018 - 07.2021
Snow Removal
Carr Excavating
12.2017 - 05.2019
Landscape Foreman
Sunsational Landscapes Inc.
06.2008 - 11.2017
Bachelor of Arts - Teachers College Bachelor of Education
University of Toronto
Bachelor of Arts - Law And Society
York University
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