Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gordana Duric

Brampton,ON

Summary

Driven and compassionate professional with extensive experience as a Personal Caregiver and Office Coordinator at MDJ Enterprise. Excelled in care plan management and providing emotional support, enhancing client wellness and office productivity. Demonstrated expertise in administrative support and compassionate care, achieving significant improvements in patient health outcomes and office efficiency.

Overview

24
24
years of professional experience

Work History

Personal Caregiver

Self-employeed
04.2010 - 03.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with self-administered medications.
  • Optimized meal planning according to dietary requirements, promoting healthy eating habits for improved health outcomes.

Office Coordinator

MDJ Enterprise
04.2000 - 11.2009
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support, addressing routine, and special requirements.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Interceded between employees during arguments and diffused tense situations.

Education

GED -

Ministry of Education
Toronto, ON
09.2013

Skills

  • Care Plan Management
  • Emotional Support
  • Administrative Support
  • Customer Service
  • File Organization
  • Records Management
  • Client Relations
  • Office Management
  • Supply Replenishment
  • Meeting Organization

Languages

English
Full Professional
Croatian
Native or Bilingual

Timeline

Personal Caregiver

Self-employeed
04.2010 - 03.2024

Office Coordinator

MDJ Enterprise
04.2000 - 11.2009

GED -

Ministry of Education

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Gordana Duric