Diane Waldriff
Dietary Aide
Courtice,ON
Summary
Experienced with managing cafeteria operations, ensuring high standards of food safety and customer service. I bring strong problem-solving skills and a talent for navigating challenges.
Overview
10
10
years of professional experience
Work History
Cafeteria Supervisor
Compass Group Canada
09.2022 - Current
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Planned menus complying with established health guidelines and budget limitations.
- Collected payments and observed customers for suspicious behavior.
- Collaborated with school administration to address student dietary needs and preferences for menu planning purposes.
- Developed creative marketing strategies to promote healthy food choices among students and increase cafeteria revenue.
- Evaluated vendor options to ensure quality products at competitive prices, resulting in optimized supply chain management.
- Organized special events such as themed lunches or holiday celebrations to encourage positive dining experiences among students and staff members.
- Maintained accurate records of cafeteria purchases, inventory levels, and equipment maintenance, supporting informed decision-making processes.
- Assisted in budget development for cafeteria operations by monitoring expenses against forecasted revenues accurately.
- Conducted regular safety inspections of kitchen equipment and workspaces to minimize risks associated with food service operations.
- Streamlined inventory management, reducing waste and optimizing food costs.
- Updated daily logs, checked in deliveries and submitted weekly reports.
Dietary Aide Chartwell Wynfield, LTC － Oshawa, ON
Chartwell Wynfield, LTC
09.2020 - 09.2022
- Followed food safety protocols and guidelines to prevent contamination and foodborne illnesses.
- Prepared meals using specialized nutrition guidelines and recipes for specific dietary needs.
- Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.
- Utilized dietary management software to track patient meal plans and dietary restrictions.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
- Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
Customer Service Reprentative
Mackie Moving Group
08.2015 - 10.2018
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Interact with manufactures regarding processing orders, status checks, billing adjustments and POD requests
- Reviewed and processed large volume of orders through EDI feed
- Accurately enters orders into TruckMate for scheduling
- Updates order status in Truckmate and all customer required web-sites
- Complete return requests and replacement orders
- Monitored inventory and report to manufactures and short falls for fulfilling orders
- Cross-trained with staff members, for coverage during busy times and holiday coverage
- Monitor and track orders to get in front of any potential situations that may cause delays in delivery
- Build on and maintain third party relations with Agents, Vendors and Suppliers
Education
Dietary Aide Certificate
Advanced Food Handlers Certificate
Food Handler Certificate
Canadian Institute of Food Safety
First Aid Traned
Business Administration, Accounting 1 & Microsoft
Durham College
Oshawa, ONHigh School Diploma
Dr. F.J. Donevan Collegiate Institute
Skills
- Food Safety Certification
- Smart Serve (in process)
- Flexible schedule and adaptable
- Multitasking and prioritization
- Courteous and professional demeanor
- Shipping and receiving stock
- Inventory monitoring
- Computer proficiency
- Team contribution
- Strong communication skills
- Organizing and prioritizing
- Food safety
- Safe handling procedures
- Inspection skills
Activities
- Swimming (daily)
- Walking
- Bike Riding
- Looming
- Cooking & Baking
Additional Training
WHIMIS, Women Certified, Truck Training 1, Workplace; Sexual Harassment, Bulling and Fire Safety
Languages
English
Full Professional
Timeline
Cafeteria Supervisor
Compass Group Canada
09.2022 - Current
Dietary Aide Chartwell Wynfield, LTC － Oshawa, ON
Chartwell Wynfield, LTC
09.2020 - 09.2022
Customer Service Reprentative
Mackie Moving Group
08.2015 - 10.2018
High School Diploma
Dr. F.J. Donevan Collegiate Institute
Dietary Aide Certificate
Advanced Food Handlers Certificate
Food Handler Certificate
Canadian Institute of Food Safety
First Aid Traned
Business Administration, Accounting 1 & Microsoft
Durham College
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