Gord Copithorne
Calgary
Summary
Experienced engineer and leader with a proven track record of success in airline technology development. A proficient problem solver that excels at coordinating integrated solutions and resource management to deliver products on time and on budget. Passionate about providing a dynamic work environment where employees are encouraged to maximum their potential by recognizing their strengths and weaknesses.
Overview
23
23
years of professional experience
Work History
Product Manager
WestJet Airlines
Calgary, Canada
09.2022 - Current
- Define the vision, values and strategy of the team
- Prioritized roadmaps to achieve product goals and metrics
- Communicate effectively with team members to deliver project milestones on time
- Coordinated design meetings and decisions with internal departments and teams.
- Converge stakeholders needs into enterprise solutions
- Champion for supportability, redundancy and high availability in product solutions
- Strong communication with senior leadership and stakeholders
- Collaborated with development partners to launch products on time and within budget
- Maintained positive vendor relations to build strong partnerships
- Personnel hiring, role management and staff development
- Promote continual improvement through partner feedback
Software Developer
WestJet Airlines
Calgary, Canada
03.2013 - 09.2022
- Development across the booking lifecycle including creation, management, check in and post flight
- Worked in teams of 3–10 people building end-to-end solutions
- System integrations, internally and third-party
- Partnering with Architecture, Security and Quality Assurance
- Internal and external process compliance, such as PCI
- Modernization of procedures
- Liaison for stakeholders, project teams, Sabre and partners
- Mentor to new developers and contractors
System Analyst
WestJet Airlines
Calgary, Canada
08.2010 - 03.2013
- Operational system analysis and support for the CAE suite of products
- Upgrade planning and implementation
- Sustained 99% or greater uptime
- Technical lead on development projects
- Liaison between the business, vendors and Sabre
Geomatics Engineering Consultant
MRF Geosystems
Calgary, Canada
08.2009 - 05.2010
- Business development lead
- Coordinated product promotions
- Monitored market trends and emerging technologies
- Liaison between clients and the development team
Team Lead of Systems Engineering
Intermap Technologies
Calgary, Canada
06.2003 - 03.2009
- Senior engineer for the data editing software suite
- Development lead for a team ranging from 6 to 12 staff
- Owner of core processes and procedures, such as the SDLC
- Attained 99% uptime on operational systems
- Provided annual cost reductions of 3–5%
Education
MBA -
University of Warwick
Warwick England01.2018
Bachelor of Science - Engineering, minor in business dev.
University of Calgary
Calgary04.2003
Skills
- Product strategy and development
- Prioritization
- Critical thinking
- Integrations
- Agile methodologies
- Continuous improvement
- Motivation
- Delegation
- Communication
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Product Manager
WestJet Airlines
09.2022 - Current
Software Developer
WestJet Airlines
03.2013 - 09.2022
System Analyst
WestJet Airlines
08.2010 - 03.2013
Geomatics Engineering Consultant
MRF Geosystems
08.2009 - 05.2010
Team Lead of Systems Engineering
Intermap Technologies
06.2003 - 03.2009
MBA -
University of Warwick
Bachelor of Science - Engineering, minor in business dev.
University of Calgary