GORAN ZOVKO
Coquitlam
Summary
Professional tennis leader with comprehensive experience in tennis program management, coaching, and player development. Strong focus on team collaboration and achieving consistent, high-level results. Skilled in strategic planning, staff training, and fostering a positive environment. Known for reliability, adaptability, and results-driven approach to enhancing member satisfaction
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Tennis
The Arbutus Club
07.2022 - Current
- Managed budget and resources efficiently, ensuring the tennis program remained financially stable while providing a high-quality experience for all members
- Streamlined administrative processes to improve efficiency in structuring team schedules, meetings and lesson plans
- Enhanced team cohesion by promoting collaboration between coaches and heads of departments
- Achieved high retention rates and minimized waitlists by hiring and retaining one of Canada's highest certified coaching teams
- Cultivated strong relationships with members and all of the clubs departments
Head of High Performance and Tennis Professional
Osten & Victor Alberta Tennis Centre
01.2018 - 06.2022
- Increased involvement in High Performance program participation by 30%, sending 14 players to Winter and Summer Nationals
- Implemented new staff training processes, program content development and planning, leading coaches and players in these fields
- Maintained customer engagement online while the club was forced to shut down during the Covid 19 pandemic
- Grew and retained adult program participation
- Involved in Marketing for National Bank Challenger (biggest Canadian indoor ATP event)
Director of High Performance and Tennis Professional
The Tennis Centre
01.2016 - 01.2018
Director of U10 Development and Tennis Professional
North Vancouver Tennis Centre
01.2006 - 01.2016
- Helped create and develop adult and junior pathways
- Helped 8 players achieve NCAA Div I scholarships
- Retained over 30 Adult clients for 10 years
- Provincial coach at nationals for over 5 years
Education
Tennis Canada Club Professional 3
Toronto, ON03-2023
Tennis Canada High Performance Coach 3 -
Tennis Canada
01.2015
Skills
- Membership growth
- Client relationship building
- Verbal and written communication
- People management
Accomplishments
#3 Ranking in BC- Men's Singles Open 2003-2004
#1 Ranking in Canada- Men's 30's Doubles 2016
#1 Ranking USTA PNW U18 Singles 1999
Certification
- Tennis Canada High Performance Coach 3, Toronto/Montreal, 01/01/14, 01/01/15
- Tennis Canada Club Professional 3, Toronto, 01/01/22, 01/01/22
Certifications Additional
CPR & First Aid Certified
Languages
English
Croatian
Key Rankings And Skills
- #5 Men’s Open in BC, 2003
- #1 in Canada Over 30 Men’s Doubles
Timeline
Director of Tennis
The Arbutus Club
07.2022 - Current
Head of High Performance and Tennis Professional
Osten & Victor Alberta Tennis Centre
01.2018 - 06.2022
Director of High Performance and Tennis Professional
The Tennis Centre
01.2016 - 01.2018
Director of U10 Development and Tennis Professional
North Vancouver Tennis Centre
01.2006 - 01.2016
Tennis Canada Club Professional 3
Tennis Canada High Performance Coach 3 -
Tennis Canada
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