Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Darsh Malhotra

Sault Ste. Marie,ON

Summary

Adept at order coordination and customer relationship management, I enhanced guest services at Tim Hortons, showcasing attention to detail and conflict resolution. My expertise in cash management and commitment to excellence propelled customer satisfaction, leveraging skills highly sought by employers for impactful results.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

circle k
Sault Ste. Marie, Ontario
10.2024 - 02.2025
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Processed customer payments quickly and returned exact change and receipts.
  • Operated cash registers to process payments for goods and services.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Crew Member

tim hortons
Brampton, Ontario
02.2024 - 08.2024
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

Graduate Certificate - Health Informatics

Sault College of Applied Arts And Technology
Sault Ste. Marie, None
05-2025

Skills

  • Order coordination
  • Customer inquiries
  • Attention to detail
  • Guest services
  • Customer relationship management (CRM)
  • Conflict resolution
  • Cash management

Availability

  • Mon-4pm-10pm
  • Tue-7am-11am/ 8pm-12pm
  • wed-7am-3pm/ 7pm-12pm
  • Thru-7am-11:30am
  • Fri;Sat;Sun- Full day
  • Every day nights avilable

Timeline

Customer Service Cashier

circle k
10.2024 - 02.2025

Crew Member

tim hortons
02.2024 - 08.2024

Graduate Certificate - Health Informatics

Sault College of Applied Arts And Technology
Darsh Malhotra