Gopi Patel
Dauphin,MB
Summary
Dedicated Food Service Supervisor with extensive experience in food safety and customer service. Achieved high productivity and efficient task completion through strong leadership, time management, and problem-solving skills. Focused on maintaining high standards of service and effectively addressing customer needs.
Overview
2
2
Languages
1
1
Certification
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Food Service Supervisor
Familypizza
Dauphin, MB
04.2023 - 11.2026
- Supervised Familypizza crew during rushes and daily service
- Coordinated pizza preparation, oven flow, and order timing
- Trained staff on food handling, cleaning, and station setup
- Resolved customer concerns with calm, professional communication
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
- Analyzed operational reports to determine trends related to labor costs or customer satisfaction ratings.
- Worked closely with management team to develop promotional campaigns or other marketing efforts aimed at increasing sales volumes.
Education
MBA - Master in Business Administration
University of India
Ahmedabad , Gujarat 06.2016 - 04.2018
BBA - Commerce
University of India
Ahmedabad , Gujarat 06.2013 - 03.2016
Skills
- Food safety compliance
- Order scheduling
- Inventory management
- POS systems
- Staff supervision
- Team leadership
- Cost control
- Customer service
- Problem solving
- Clear communication
- Conflict resolution
- Time management
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Certification
- Investment funds in Canada (CSI)
Timeline
Food Service Supervisor
Familypizza
04.2023 - 11.2026
MBA - Master in Business Administration
University of India
06.2016 - 04.2018
BBA - Commerce
University of India
06.2013 - 03.2016