Gopal Krishna Nalajala
Kamloops,British Columbia
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry.
Overview
1
1
year of professional experience
Work History
Night Desk Attendant
Accents INN
04.2023 - 08.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Collected payments, processed transactions and updated relevant records.
UPS Store Associate
UPS
02.2022 - 04.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used computer systems to track packages and update client information.
- Utilized customer service skills to provide exceptional service for repeat clientele.
- Provided service and sales to walk-in customers.
Education
MBA - Finance
Thompson River University
Kamloops, BC12.2023
Skills
- Customer Assistance
- Cash Register Operations
- Customer Experience
- Microsoft Excel
- Balance sheets
Timeline
Night Desk Attendant
Accents INN
04.2023 - 08.2023
UPS Store Associate
UPS
02.2022 - 04.2023
MBA - Finance
Thompson River University
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