GOPAL SHARMA
Kitchener,Ontario
Summary
To Contribute to the development of our community as a Dependable individual with exceptional people skills. Positively interacts with customers and employees alike in retail environment. Reliable and upbeat Supermarket Employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Committed to learning new roles and processes to support various departments and service initiative
Overview
3
3
years of professional experience
1
1
Certification
Work History
Quality Control Analyst
Gsfc Agrotech
02.2022 - 07.2023
- Enhanced product quality by conducting thorough analyses and implementing corrective actions.
- Improved overall production efficiency by identifying and resolving quality control issues.
- Reduced customer complaints with consistent monitoring of products for adherence to company standards.
- Collaborated with cross-functional teams for effective resolution of manufacturing discrepancies.
Supermarket Employee
Central Supermarket
04.2021 - 01.2022
- Improved customer satisfaction by providing exceptional service and product knowledge.
- Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
- Enhanced inventory management with accurate record-keeping and timely stock replenishment.
- Streamlined checkout process, resulting in shorter wait times for customers.
Project Intern
Gujarat State Fertilizers And Chemicals
06.2020 - 09.2020
- Enhanced project efficiency by streamlining communication channels and organizing team meetings.
- Assisted in project planning for successful completion within budget and timeline constraints.
- Contributed to comprehensive market research, identifying key trends and opportunities for company growth.
- Supported project managers in monitoring project progress, maintaining up-to-date documentation and reports.
Education
Bachelor of Science - CHEMISTRY
GSFC UNIVERSITY
INDIA06.2022
HIGHER SECONDARY - 12TH
ROSARY HIGH SCHOOL, INDIA
INDIA05.2019
Skills
- Sampling Procedures
- Corrective Actions
- Cross-functional Collaboration
- Product Inspections
- Analytical Skills
- Organizational skills
- Store equipment operation
- Effective communication
Accomplishments
- Collaborated with team of lab Analyst in the development of Agro tech.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Achieved customer satisfaction by completing stock improvements with accuracy and efficiency.
Languages
English
Professional Working
Hindi
Limited Working
Gujarati
Elementary
Punjabi
Elementary
Certification
- Drug Discovery, University of California - 3weeks
- artificial intelligence Training - Nasscom future skills
- Certified Project Employee, agro tech - 8months
cooking, dancing, working out
I LOVE TO COOK AND TRY TO MAKE VARITIES OF DISHES OF NORTHINDIA AND IM FOND OF DANCING ON EVERY SONGS AND IM A FITNESS FREAK AND INTERMIDIATE AT THE CALESTHENIC
Timeline
Quality Control Analyst
Gsfc Agrotech
02.2022 - 07.2023
Supermarket Employee
Central Supermarket
04.2021 - 01.2022
Project Intern
Gujarat State Fertilizers And Chemicals
06.2020 - 09.2020
Bachelor of Science - CHEMISTRY
GSFC UNIVERSITY
HIGHER SECONDARY - 12TH
ROSARY HIGH SCHOOL, INDIA
- Drug Discovery, University of California - 3weeks
- artificial intelligence Training - Nasscom future skills
- Certified Project Employee, agro tech - 8months
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