Gopal Chand
saskatoon,Saskatchewan
Summary
Dynamic Food Service Supervisor with a proven track record at MR MIKES Steakhouse Casual, excelling in staff training and inventory management. Enhanced guest satisfaction through effective quality control processes and compliance with food safety standards. Committed to fostering a collaborative team environment while achieving operational efficiency and reducing waste.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
MR MIKES Steakhouse Casual
05.2023 - Current
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on food preparation and customer service best practices.
- Managed inventory, reducing waste through effective stock rotation techniques.
- Coordinated team schedules to optimize labor efficiency during peak hours.
Restaurant Manager
PEACE VALLEY INNS
12.2022 - 05.2023
- Oversaw daily restaurant operations, ensuring high-quality service and guest satisfaction.
- Trained and mentored staff on best practices for food safety and customer engagement.
- Developed and implemented efficient inventory management processes to reduce waste.
- Conducted regular staff performance evaluations, fostering professional development and accountability.
Marketing Manager
ANKIT MAHENDER FOR PROJECT MANAGEMENT SERVICES. CO
02.2022 - 10.2022
- Collaborated with cross-functional teams to align marketing strategies with business objectives.
- Mentored junior marketing staff, fostering professional growth and enhancing team performance.
- Oversaw budget management for marketing projects, ensuring optimal resource utilization and cost-effectiveness.
RESAURANT MANAGER
PTW HOLIDAYS
06.2020 - 08.2022
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
- Oversaw daily restaurant operations, ensuring high standards of food quality and service excellence.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Restaurant Supervisor
Tang Palace Restaurant
04.2018 - 04.2020
- Supervised daily restaurant operations, ensuring high standards of service and cleanliness.
- Trained and mentored staff on best practices in food handling and customer service.
- Coordinated front-of-house activities to optimize workflow and enhance guest experiences.
- Implemented inventory management systems to track stock levels and reduce waste.
Food Service Supervisor
Tang Palace Restaurant
05.2016 - 05.2018
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
Bachelor of Science - Hospitality Management
BHARATHIAR UNIVERSITY
COIMBATORE, INDIA05-2017
Skills
- Food safety compliance
- Staff training and development
- Inventory management
- Customer service excellence
- Quality control processes
- Guest satisfaction enhancement
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Certification
TRAIN FOOD SAFETY'S &
SERVE IT RIGHT
Timeline
Food Service Supervisor
MR MIKES Steakhouse Casual
05.2023 - Current
Restaurant Manager
PEACE VALLEY INNS
12.2022 - 05.2023
Marketing Manager
ANKIT MAHENDER FOR PROJECT MANAGEMENT SERVICES. CO
02.2022 - 10.2022
RESAURANT MANAGER
PTW HOLIDAYS
06.2020 - 08.2022
Restaurant Supervisor
Tang Palace Restaurant
04.2018 - 04.2020
Food Service Supervisor
Tang Palace Restaurant
05.2016 - 05.2018
Bachelor of Science - Hospitality Management
BHARATHIAR UNIVERSITY