Gonzalo Robles Olvera
Pomona
Summary
Resourceful Onsite Manager known for productivity and efficiency in task completion. Possess specialized skills in project management, staff coordination, and client relations. Excel in communication, leadership, and problem-solving to deliver outstanding results. Committed to leveraging these abilities to enhance operational success and team performance.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
2016
2016
years of post-secondary education
Work History
Onsite supervisor
Epic HR LLC
Ontario
05.2024 - 07.2025
- Coordinated daily operations to ensure smooth workflow on-site.
- Managed team schedules and delegated tasks effectively among staff.
- Trained new employees on safety protocols and operational procedures.
- Resolved employee conflicts and maintained positive team dynamics on site.
- Conducted regular inspections to ensure compliance with health standards.
- Coordinated with other departments to ensure smooth operations.
- Maintained a safe working environment in compliance with OSHA regulations.
- Analyzed customer feedback data to identify areas of improvement in service delivery processes.
General Manager
Wingstop
Hollywood
07.2022 - 04.2024
- Managed daily operations to ensure smooth restaurant functionality.
- Supervised staff to maintain high service standards and efficiency.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Oversaw financial management, including budgeting and expense tracking.
- Fostered a positive work environment to promote teamwork and morale.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
Associate of Arts - Paralegal Studies
Boston University
Boston, MA 08.2021 - 05.2023
Montclair High School
Montclair, CASkills
- Operations management
- Team scheduling
- Compliance monitoring
- Inventory control
- Safety training
- Staff supervision
Timeline
Onsite supervisor
Epic HR LLC
05.2024 - 07.2025
General Manager
Wingstop
07.2022 - 04.2024
Associate of Arts - Paralegal Studies
Boston University
08.2021 - 05.2023
Montclair High School
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