Gonzalo Carrillo
La Puente
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Equipment Trainer
QVC Distribution Center
05.2019 - Current
- Cultivated a positive learning environment by fostering open communication between trainers, trainees, and supervisors alike.
- Increased overall productivity by providing ongoing support and coaching for equipment operators during their daily tasks.
Trainer
QVC Distribution Center
05.2019 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Analyzed team performance and identified opportunities for additional training.
Inbound Team Member
QVC Distribution Center
05.2019 - Current
- Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
- Facilitated efficient movement of materials throughout the facility using various equipment such as forklifts, pallet jacks, and reach trucks.
Returns Processor
QVC Distribution Center
05.2019 - Current
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
- Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.
Inventory Support
Hot Topic Distribution Center
09.2017 - 05.2019
- Supported inventory management efforts by accurately recording product weights, dimensions, and quantities for each completed order.
- Supported inventory management efforts through accurate tracking of product quantities, locations, and movements within the warehouse.
- Provided support during annual audits by maintaining up-to-date documentation on all inventory transactions.
Quality Control
Hot Topic Distribution Center
09.2017 - 05.2019
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
- Maintained a strong working knowledge of industry regulations and standards, ensuring that all inspections were conducted in accordance with applicable requirements.
Receiving
Hot Topic Distribution Center
09.2017 - 05.2019
- Unload trailers with the use of a PE or sit down forklift
- Coordinated shipping and receiving functions.
- Documented shipment receiving information in Excel.
- Scheduled and confirmed receiving appointments.
Internet Fulfillment Center
Hot Topic Distribution Center
09.2017 - 05.2019
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Reduced shipping errors by checking orders against packing slips before dispatching packages.
- Consistently met or exceeded daily picking quotas, contributing to the timely delivery of customer orders.
Education
Nogales High School
06.2017
Skills
- Equipment Operator and Trainer
- Bilingual (English and Spanish)
- Experience with Microsoft Office and Warehouse Management
- Adaptive Learning
- Punctual and Reliable
- Leadership Development
Timeline
Equipment Trainer
QVC Distribution Center
05.2019 - Current
Trainer
QVC Distribution Center
05.2019 - Current
Inbound Team Member
QVC Distribution Center
05.2019 - Current
Returns Processor
QVC Distribution Center
05.2019 - Current
Inventory Support
Hot Topic Distribution Center
09.2017 - 05.2019
Quality Control
Hot Topic Distribution Center
09.2017 - 05.2019
Receiving
Hot Topic Distribution Center
09.2017 - 05.2019
Internet Fulfillment Center
Hot Topic Distribution Center
09.2017 - 05.2019
Nogales High School
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