Gonzalez Jarlyn
Lindsay
Summary
Results-driven Back Office Lead Medical Assistant with strong leadership skills and a focus on operational efficiency. Successfully implemented office protocols and trained staff to enhance patient care and optimize workflow.
Overview
5
5
years of professional experience
Work History
Back Office Lead Medical Assistant
Accelerated Urgent Care
Fresno
07.2023 - Current
- Maintained inventory of medical supplies and ordered replacements as needed.
- Trained new staff on office procedures and best practices in patient care.
- Ensured compliance with health regulations and maintained accurate patient records.
- Implemented office protocols to improve patient flow and reduce wait times.
- Supervised, trained and coached team of medical assistants.
Lead Front Team Clerk
Vallarta Supermarket
Fresno
06.2021 - 09.2023
- Trained new staff on operational procedures and customer service standards.
- Collaborated with team members to streamline customer service processes.
- Addressed customer and employee inquiries to provide clear and accurate information.
- Managed inventory of office supplies and equipment to ensure availability and support operations.
Education
Medical Assistant Certificate -
UEI College
Fresno, CA06-2023
High School Diploma -
Lindsay Senior High
Lindsay06-2021
Skills
- Patient care
- Staff training
- Attention to detail
- Problem solving
- Conflict resolution
- Customer service experience
- Strategic planning
- Communication skills
Languages
English
Professional
Spanish
Professional
Timeline
Back Office Lead Medical Assistant
Accelerated Urgent Care
07.2023 - Current
Lead Front Team Clerk
Vallarta Supermarket
06.2021 - 09.2023
Medical Assistant Certificate -
UEI College
High School Diploma -
Lindsay Senior High