Gomana Maximous
Dollard-des-Ormeaux,QC
Summary
Proven performer at McDonald's Restaurant, adept in customer service and teamwork, excelled in enhancing customer satisfaction and streamlining order management. Leveraged strong communication and food preparation skills to train new staff and improve team efficiency. Achieved notable improvements in service quality and operational efficiency through effective collaboration and problem-solving. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Restaurant
3065 Bd Des Sources, Dollard-des-Ormeaux, QC
05.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Felix-leclerc
311 Av. Inglewood, Pointe-Claire, QC H9R 2Z706.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Flexible Schedule
- Drive-Thru Operations
- Food Preparation
- Order Management
- Performance Improvement
- Menu Memorization
Languages
English
Native or Bilingual
French
Professional Working
Arabic
Native or Bilingual
Timeline
Crew Member
McDonald's Restaurant
05.2023 - Current
High School Diploma -
Felix-leclerc