Summary
Overview
Work History
Education
Skills
Timeline
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Goma Ghale

Surrey,BC

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

4
4
years of professional experience

Work History

Retail Sales Assistant

Foster Super Market
08.2022 - 09.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.

Sales Assistant

Bhatbhateni Supermarket
11.2019 - 07.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Education

High School Diploma - Management

Samakhusi High School
Kathmandu, Nepal
02.2017

Skills

  • Visual Merchandising
  • Processing Payments
  • Opening and Closing Procedures
  • Order Tracking

Timeline

Retail Sales Assistant

Foster Super Market
08.2022 - 09.2023

Sales Assistant

Bhatbhateni Supermarket
11.2019 - 07.2022

High School Diploma - Management

Samakhusi High School

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Goma Ghale