Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Golnaz Sabahi

Toronto,ON

Summary

Creative and Goal oriented with experience in customer service, sales and client engagement.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cashier

Famo Sandwich Shop
03.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Receptionist

DLK Dental Office
05.2022 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Sales Supervisor

Biscotti Bakery Cafe
03.2018 - 11.2021
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Manager's Assistant

Ghesse Man Kindergarten
09.2015 - 02.2018
  • Scheduled meetings and managed calendar.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Sales Associate and Design Consultant

Rosha Furniture Store
06.2015 - 02.2017
  • Built relationships with customers to encourage repeat business.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed innovative design concepts to meet clients'' unique needs and preferences.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

College Diploma - Culinary Management

George Brown College
Toronto, ON
12.2023

Bachelor of Arts - Architecture Studies

Azad University of Iran
Tehran, Iran
08.2007

Skills

  • Customer Service
  • Bilingual( English-French)
  • Work Ethic and Integrity
  • Patience and Empathy
  • Sales expertise
  • Team Collaboration
  • Microsoft Office

Languages

English
Full Professional
French
Full Professional
Persian
Native or Bilingual

Certification

CPR, First aid

Smart serve

WHMIS


Timeline

Cashier

Famo Sandwich Shop
03.2023 - Current

Receptionist

DLK Dental Office
05.2022 - 03.2023

Sales Supervisor

Biscotti Bakery Cafe
03.2018 - 11.2021

Manager's Assistant

Ghesse Man Kindergarten
09.2015 - 02.2018

Sales Associate and Design Consultant

Rosha Furniture Store
06.2015 - 02.2017

College Diploma - Culinary Management

George Brown College

Bachelor of Arts - Architecture Studies

Azad University of Iran

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Golnaz Sabahi