Golnaz Sabahi
Toronto,ON
Summary
Creative and Goal oriented with experience in customer service, sales and client engagement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Famo Sandwich Shop
Toronto, ON
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Receptionist
DLK Dental Office
Toronto, ON
05.2022 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Sales Supervisor
Biscotti Bakery Cafe
Tehran, Iran
03.2018 - 11.2021
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Manager's Assistant
Ghesse Man Kindergarten
Tehran, Iran
09.2015 - 02.2018
- Scheduled meetings and managed calendar.
- Mentored team members to enhance professional development and accountability in workplace.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Sales Associate and Design Consultant
Rosha Furniture Store
Tehran, Iran
06.2015 - 02.2017
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed innovative design concepts to meet clients'' unique needs and preferences.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
College Diploma - Culinary Management
George Brown College
Toronto, ON12.2023
Bachelor of Arts - Architecture Studies
Azad University of Iran
Tehran, Iran08.2007
Skills
- Customer Service
- Bilingual( English-French)
- Work Ethic and Integrity
- Patience and Empathy
- Sales expertise
- Team Collaboration
- Microsoft Office
Languages
English
Full Professional
French
Full Professional
Persian
Native or Bilingual
Certification
CPR, First aid
Smart serve
WHMIS
Timeline
Cashier
Famo Sandwich Shop
03.2023 - Current
Receptionist
DLK Dental Office
05.2022 - 03.2023
Sales Supervisor
Biscotti Bakery Cafe
03.2018 - 11.2021
Manager's Assistant
Ghesse Man Kindergarten
09.2015 - 02.2018
Sales Associate and Design Consultant
Rosha Furniture Store
06.2015 - 02.2017
College Diploma - Culinary Management
George Brown College
Bachelor of Arts - Architecture Studies
Azad University of Iran