Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Gold Ohemeng

Peterborough,ON

Summary

Offering excellent attention to detail and strong organizational skills, eager to learn and develop in building monitor role. Delivers quick understanding of building safety measures and emergency protocols. Ready to use and develop communication and problem-solving skills .

Overview

2
2
years of professional experience
1
1
Certification

Work History

Building Monitor

Peterborough Sports & Wellness Centre
02.2025 - 05.2025
  • Maintained accurate records of visitor access, deliveries, and other relevant building activity for effective oversight.
  • Ensured compliance with all applicable regulations by conducting routine inspections of safety equipment and fire protection systems.
  • Conducted thorough move in/move-out inspections to assess potential damages or necessary repairs while ensuring smooth transitions for new tenants.
  • Assisted in the development of training materials for new Building Monitors, contributing to their quick integration into the team''s operations.

Personal Support Worker

Lanark Long Term Home Care
06.2024 - 09.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Customer Service Coordinator

Canada's Wonderland
11.2023 - 01.2024
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.

Customer Service Representative

Canadian Tire
04.2023 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Nursing

Trent University
Peterborough, ON
04.2028

Skills

  • CCTV monitoring
  • Work order management
  • Incident reporting
  • Building maintenance
  • Access control

Languages

English
Native or Bilingual

Certification

PERSONAL SUPPORT WORKER

FIRST AID CPR

Timeline

Building Monitor

Peterborough Sports & Wellness Centre
02.2025 - 05.2025

Personal Support Worker

Lanark Long Term Home Care
06.2024 - 09.2024

Customer Service Coordinator

Canada's Wonderland
11.2023 - 01.2024

Customer Service Representative

Canadian Tire
04.2023 - 11.2023

Nursing

Trent University

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Gold Ohemeng