Summary
Overview
Work History
Education
Skills
Timeline
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Gokul Prince

Thunder Bay,ON

Summary

Accomplished Manager with a proven track record at 807 EATS, enhancing customer satisfaction by overhauling service protocols. Expert in strategic planning and operations management, I led teams to exceed performance goals while mastering financial management and interpersonal communication. Skilled in marketing and problem-solving, I boosted brand recognition and optimized resource use, demonstrating exceptional leadership and multitasking abilities.

Overview

4
4
years of professional experience

Work History

Manager

807 EATS
07.2022 - 07.2023
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.

Head Cook

Keg Steakhouse & Bar
04.2019 - 04.2022
  • Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.


Education

Human Resource Management

Confederation College of Applied Arts And Technology
04.2021

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Strategic Planning
  • Marketing
  • Financial Management
  • Decision-Making
  • Computer Skills
  • Multitasking

Timeline

Manager

807 EATS
07.2022 - 07.2023

Head Cook

Keg Steakhouse & Bar
04.2019 - 04.2022

Human Resource Management

Confederation College of Applied Arts And Technology

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Gokul Prince