Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GOHAR AHMED

Montréal,Canada

Summary

Enthusiastic and professional customer experience specialist with a strong background in skincare, beauty, and wellness. Skilled in personalized consultations, brand representation, and driving retail success. Passionate about delivering elevated service that builds lasting client relationships.

Overview

5
5
years of professional experience

Work History

Brand Ambassador

AESOP
Montréal, QC
10.2024 - Current
  • Delivered personalized skincare consultations and shared in-depth product knowledge.
  • Represented Aesop's brand values with integrity and professionalism.
  • Maintained merchandising standards and supported event initiatives.
  • Trained new staff and exceeded sales targets through confident client engagement.

Care Navigator

TELUS HEALTH
Montréal, QC
03.2022 - 10.2024
  • Handled client calls and follow-ups regarding healthcare benefits.
  • Utilized internal databases to resolve inquiries with accuracy and compliance.
  • Participated in training and ensured service quality standards were met.

Sales Associate

L'OCCITANE
Montréal, QC
01.2022 - 12.2022
  • Provided skincare guidance and product education to customers.
  • Demonstrated usage techniques and promoted add-on sales.
  • Ensured clean, well-stocked retail environment.

Beauty Advisor

SEPHORA
Montréal, QC
01.2021 - 01.2022
  • Recommended beauty products based on client preferences.
  • Fostered client loyalty through exceptional service and follow-ups.
  • Maintained stock levels and organized product displays.

Education

Laser Hair Removal & Electrolysis Certificate - undefined

Laurier Macdonald Vocational Centre
Montréal, QC
06.2019

Aesthetics Certificate - undefined

Laurier Macdonald Vocational Centre
Montréal, QC
01.2019

Secondary School Diploma - undefined

École Secondaire Marie-Anne
Montréal, QC
01.2015

Skills

  • Customer Service
  • Sales
  • Time Management
  • Product Knowledge
  • Communication

Languages

English - Bilingual
Urdu - Fluent
French - Bilingual
Punjabi - Fluent

Timeline

Brand Ambassador

AESOP
10.2024 - Current

Care Navigator

TELUS HEALTH
03.2022 - 10.2024

Sales Associate

L'OCCITANE
01.2022 - 12.2022

Beauty Advisor

SEPHORA
01.2021 - 01.2022

Laser Hair Removal & Electrolysis Certificate - undefined

Laurier Macdonald Vocational Centre

Aesthetics Certificate - undefined

Laurier Macdonald Vocational Centre

Secondary School Diploma - undefined

École Secondaire Marie-Anne
GOHAR AHMED