GODWIN UGWUOKE
Brandon,Canada
Overview
19
19
years of professional experience
1
1
Certification
Work History
Direct Support Worker
New Directions for Children, Adults, Youth and Fam
Brandon, MB
07.2024 - Current
- Conducted regular assessments of clients'' progress, adjusting care plans as needed to promote ongoing improvement.
- Assisted clients with daily living activities, promoting self-sufficiency and personal growth.
- Maintained open lines of communication between team members, ensuring timely updates on client progress or concerns.
- Maintained accurate documentation of client interactions, progress, and incidents for thorough record-keeping purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each client''s needs.
- Managed medication administration, ensuring proper adherence to prescribed regimens for optimal health outcomes.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
Merchandiser
JACENT STRATEGIC MERCHANDISING
Brandon, Canada
02.2024 - 06.2024
- Adapted tagging, rotating and product placement methods based on individual retailer requirements
- Used strategic product placement and memorable visual displays to drive sales
- Maintained inventory by checking deliveries, pricing items and stocking merchandise
- Maintained organized merchandise displays with regular cleaning and recovery
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Director of Marketing
ENUGU STATE HOUSING DEVELOPMENT CORPORATION
Enugu, Nigeria
11.2019 - 04.2024
- Oversees the sales and marketing of all lands and houses developed by the corporation
- Kept and updates records of sales and revenues generated on the sales
- Drove the marketing teams to achieving set goals and target sales
- Advised management of strategies and promotional plans to boost sales
- Sourced for viable and strategic sites or locations to attract buyers who constantly want to invest funds
- Reviewed prices to encourage competitions
- Responsible for the running of the division
- Collaborated closely with sales teams to develop effective marketing collateral that supported lead generation goals.
- Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.
- Regularly presented marketing insights and recommendations to executive leadership, ensuring alignment with overall business objectives.
Merchandiser
SPAR CANADA
Brandon, Canada
10.2023 - 12.2023
- Maintained inventory by checking deliveries, pricing items and stocking merchandise
- Used strategic product placement and memorable visual displays to drive sales
- Stocked and rotated products on store floor in coolers, bins and shelves
- Prioritized task load with minimal supervision and sound judgment
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Inspected merchandise for quality and arranged proper display location on floor.
Client Relationship Manager
UNITED BANK for AFRICA PLC
Nsukka, Nigeria
06.2010 - 08.2019
- Coordinated events and promotions targeted at existing customers to foster loyalty
- Established performance metrics to evaluate effectiveness of customer relationship initiatives
- Worked closely with product development teams to incorporate customer feedback into future offerings
- Collaborated with sales teams to identify cross-selling opportunities and increase revenue
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
Relationship Officer
UNITED BANK for AFRICA PLC
Enugu, Nigeria
07.2006 - 05.2010
- Enhanced relationships with key service providers, vendors and customers
- Communicated policy and procedure changes and project initiative updates to customers and stakeholders
- Defined and implemented service enhancements to improve customer experience and foster satisfaction
- Presented new ideas and areas for development and improvement based upon client requests
- Identified upselling and cross-selling opportunities and forwarded to sales team to follow up
- Fostered continuous client satisfaction and proactive handling of engagements by anticipating client needs
- Assisted with development of marketing materials targeting key customer segments
- Researched industry trends and provided advice to colleagues for new sales opportunities
- Maintained detailed records of client interactions and communications in CRM system
- Developed strong relationships with clients, addressing their needs and concerns
- Facilitated meetings and discussions between clients, sales and delivery teams.
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
- Increased referral business by actively networking within the community and participating in local events representing the bank.
Education
High School - ARTS
NATIONAL GRAMMAR SCHOOL NIKE
09.1988
Bachelor of Science (B.S.) - ACCOUNTANCY
ENUGU STATE UNIVERSITY of SCIENCE and TECHNOLOGY
08.1997
Skills
- Display signage
- Merchandising trends
- Cost Analysis
- Stock replenishment
- Fixture placement
- Visual display installations
- Effective Sales Strategies
- Analytical Problem Solving
- Attention to Detail
- Problem-Solving Skills
- Advanced Microsoft Skills
- Effective Relationship Management
- Clear Written Communication
- Strong Verbal Communication
- Patient care
- Compassionate caregiving
- First aid and safety
Languages
English
Full Professional
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
Timeline
Direct Support Worker
New Directions for Children, Adults, Youth and Fam
07.2024 - Current
Merchandiser
JACENT STRATEGIC MERCHANDISING
02.2024 - 06.2024
Merchandiser
SPAR CANADA
10.2023 - 12.2023
Director of Marketing
ENUGU STATE HOUSING DEVELOPMENT CORPORATION
11.2019 - 04.2024
Client Relationship Manager
UNITED BANK for AFRICA PLC
06.2010 - 08.2019
Relationship Officer
UNITED BANK for AFRICA PLC
07.2006 - 05.2010
Bachelor of Science (B.S.) - ACCOUNTANCY
ENUGU STATE UNIVERSITY of SCIENCE and TECHNOLOGY
High School - ARTS
NATIONAL GRAMMAR SCHOOL NIKE