GODWIN ABEL AGYEI
Halifax
Summary
I am a dedicated and committed Accounts Officer with experience in monitoring accounts and familiar with corporate environment operations and how to facilitate business process effectively and efficiently. I have gained Skills in keeping financial and confidential records as well as Excellent interpersonal skills in handling internal and external customers of organizations. I have gained Excellent Communication and Customer relationship experience over the years. I am skilled in Microsoft Word, Excel, and Power Point and also Handled Accounts Payable and Receivable over the years. I Multitask effectively and able to work without supervision. I am a team player committed to quality service and have strong desire for success. I have worked with Accounting Soft wares like Tally ERP 9, and Oracle Finance.
Motivated [Desired Position] with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.
Overview
14
14
years of professional experience
Work History
Sales Representative
RPM Group
01.2025 - Current
- Direct Marketing of Services to Clients.
- Moved in Teams to Mapped areas daily.
- Kept Records of Clients interactions for follow ups.
- Weekly Targeted of 20 quality leads.
Accounts Officer
FOTS International School
04.2024 - 10.2024
- Produced termly bills.
- Contacted and interacted with clients (Parents) who have failed to make payments and giving gentle reminders.
- Managed information on school’s revenue and expenditure and providing reports
- Receipting and Reconciliation of fee payments.
- Ensured payments are entered into school management system and managing accounts receivable log.
- Ensured full fees are paid and collected by the end of the term.
- Managed payments to service providers (lunch, fuel, extra-curricular activities etc).
- Administered, maintained and reconciled all banking and petty cash accounts.
- Prepared monthly bank reconciliations.
- Managed the audit process by ensuring that Auditors have the information in a timely and effective manner.
- Attended and assisting internal and external audit processes.
Self-employed retailer (Honey and organic foods)
RAINFOREST MARKET
11.2022 - 02.2023
- Marketed Rain Forest Market organic honey to prospective customers.
- Made deliveries to customers add numbers
- Distributed Rainforest Market organic honey to supermarkets and 20 convenient stores within capital region.
Accounts Officer
Sinel Specialist Hospital
01.2019 - 05.2019
- Prepared Monthly Bank Reconciliations.
- Timely entry of accounting data into appropriate ledgers.
- Checked and balanced patient accounts and taking payments for services rendered.
- Maintained and kept confidential employee records regarding payroll and related information.
- Prepared monthly insurance claim summaries and making reconciliations.
- Prepared Account Receivable reports and liaising with respective insurance companies for timely payment.
- Liaised With Clients (Patients) and Corporate Clients on timely payments.
- Performed Cashier duties and Petty Cash Management.
- Identified and resolved problems and inaccuracies in data entries.
Customer Relations Officer
Menzgold Ghana Limited
04.2017 - 10.2018
- Company Overview: Gold trading / Dealership Company
- Marketed the various products to the general public.
- Relayed updated information on various packages to clients and ensuring their expectations were met.
- Kept records of client interactions, recorded details of inquiries, complaints and requests.
- Developed relationships with clients and maintained rapport with existing clients.
- Met monthly sales targets of 20 customers interested in gold trading.
- Referred unresolved customer grievances to the appropriate department.
- Maintained a detailed 200 client database with updated contact and purchase orders.
Finance Officer
National Health Insurance Authority
11.2011 - 06.2015
- Accrued and made statutory payments.
- Made payments to suppliers and other administrative payments.
- Payments in relation to board members as sitting allowances and monthly Allowances
- Validated Accounts payable and made reports to management.
- Bank Duties (deposited, withdrew funds both foreign and local currencies).
- Liaised with HR on payroll and made salary payments for district offices, Management and Non- management staff.
- Provided updated schedule on contracts involving construction of NHIA Buildings across the country.
- Managed fuel coupons with respect to trips outside Accra and other official duties in Accra
- Collected claims from service providers on a monthly basis.
Customer Service Rep/Cashier
MTN Ghana limited
06.2011 - 11.2011
- Company Overview: Telecommunication company
- Attended to the needs and complaints of customers.
- Reconciled daily payments and prepared Excel reports on daily collections as cashier.
- Assisted on average 60 customers with problems on the performance of their phones and Sim card changes daily
- Assisted customers with Internet Settings on their phones and Laptops.
Education
Executive Certificate - Oil and Gas Management
African Centre for Capacity Building (AFCAB)
01.2020
Executive Leadership Training Certificate - undefined
Pandoll Limited
01.2014
Certificate Program - Monitoring and Evaluation
Knowledge Tree Technologies
01.2013
Bachelor of Business Administration - Accounting
Valley View University
Accra, Ghana05.2009
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Cold calling
- Prospecting skills
- Field sales
- Attention to detail
- Product knowledge
- Client service
Languages
English
Timeline
Sales Representative
RPM Group
01.2025 - Current
Accounts Officer
FOTS International School
04.2024 - 10.2024
Self-employed retailer (Honey and organic foods)
RAINFOREST MARKET
11.2022 - 02.2023
Accounts Officer
Sinel Specialist Hospital
01.2019 - 05.2019
Customer Relations Officer
Menzgold Ghana Limited
04.2017 - 10.2018
Finance Officer
National Health Insurance Authority
11.2011 - 06.2015
Customer Service Rep/Cashier
MTN Ghana limited
06.2011 - 11.2011
Executive Leadership Training Certificate - undefined
Pandoll Limited
Certificate Program - Monitoring and Evaluation
Knowledge Tree Technologies
Bachelor of Business Administration - Accounting
Valley View University
Executive Certificate - Oil and Gas Management
African Centre for Capacity Building (AFCAB)
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