Godwill Bright Nono
Ottawa
Summary
I am a Bilingual Mechanical Engineering Technology student (4th semester) with hands-on knowledge of building systems and safety protocols.. I am a Dynamic hospitality professional with a proven track record at Aramark Inc Canada, excelling in customer service and problem resolution. I effectively addressed client concerns while maintaining composure under pressure. Skilled in data management, I consistently enhanced customer satisfaction through clear communication and attention to detail.
Overview
1
1
year of professional experience
Work History
Hospitality Attendant / Cashier
Aramark Inc Canada– Canadian Tire Centre
08.2024 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Assisted in the training and onboarding of new staff members to ensure adherence to established standards and operational procedures.
- Assisted with setup and breakdown, ensuring timely completion and attention to detail.
- Delivered clear, compassionate communication in English and French under high transaction volumes
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Education
Advanced Diploma - Mechanical Engineering Technology
Algonquin College
Ottawa, ON12-2026
Skills
- Customer service proficiency
- Building Safety & Maintenance: Basic HVAC, plumbing, fire-safety awareness
- Systems & Documentation: Work-order initiation, data-base accuracy
- Problem resolution
- Calm and professional under pressure
- MS Office,
- Data management
- Languages: Fluent English & French
- Verbal and written communication
Accomplishments
- Received a certificate of integrity at Aramark Canadian Tire center
- Received the Stellar Performer certificate for commitment and dedication to success at Aramark Canadian Tire Center
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Hospitality Attendant / Cashier
Aramark Inc Canada– Canadian Tire Centre
08.2024 - Current
Advanced Diploma - Mechanical Engineering Technology
Algonquin College
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