Godstime Egwu
Toronto ,ON
Summary
Dynamic and adaptable professional with a diverse background spanning from kitchen support at Heart Alike Initiative to machine operation at Rose Plastic. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating key strengths in team leadership and attention to detail. Proven ability to master new skills rapidly, contributing to team targets and company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Kitchen Helper
Heart Alike Initiative
07.2024 - 08.2024
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Ticket Seller
Heart Alike Initiative
06.2024 - 07.2024
- Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
- Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
- Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
- Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
Warehouse Associate
MAS Logistics
11.2020 - 11.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 lb.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Machine Operator
Rose Plastic
10.2019 - 09.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Sales/Customer Representative
Niyis Supermarket
08.2015 - 09.2019
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
- Handled high call volumes efficiently without sacrificing quality of interaction or resolution success rate.
- Maintained accurate records of all client interactions through diligent use of CRM systems, allowing for targeted follow-ups and efficient customer history referencing.
Education
HIgh School Equivalent -
Command Day Secondary School
Lagos Nigeria Skills
- Dishwashing
- Food handling
- Cleaning
- Chef support
- Stock management
- Safe Chemical Handling
- Trash Removal and Recycling
- Team Leadership
- Preparation techniques
- Customer Engagement
- Workplace Safety
- Relationship Building
- Attention to Detail
- Creative Thinking
- Sweeping and Mopping
Languages
English
Professional Working
Certification
WHMIS
Timeline
Kitchen Helper
Heart Alike Initiative
07.2024 - 08.2024
Ticket Seller
Heart Alike Initiative
06.2024 - 07.2024
Warehouse Associate
MAS Logistics
11.2020 - 11.2023
Machine Operator
Rose Plastic
10.2019 - 09.2020
Sales/Customer Representative
Niyis Supermarket
08.2015 - 09.2019
HIgh School Equivalent -
Command Day Secondary School
WHMIS
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