Godspower Amraibure
Barrie,ON
Summary
Looking to use my ability and knowledge in the carpentry construction trade, I believe I could be a very good asset to you and your company. I’m able to work without supervision. I have good communication skills, and able to achieve results. Please consider my skills as listed below.
Customer service professional with track record of resolving technical issues efficiently and maintaining high customer satisfaction. Known for collaborating effectively with team members and adapting to changing needs. Expertise in troubleshooting, technical support, and building positive customer relationships, ensuring reliable and consistent performance.
Experienced with troubleshooting technical issues and delivering high-quality customer service. Utilizes effective communication and problem-solving techniques to resolve customer inquiries efficiently. Track record of maintaining customer satisfaction and building positive relationships.
Overview
30
30
years of professional experience
Work History
Customer Service Technician
Fernbrook Homes
01.2018 - 12.2018
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
- Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
- Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
- Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
- Positively engaged with customers and maintained professional appearance as company representative.
Finish Carpenter Forman
Double Oaks Construction
12.2018 - 10.2022
- I do many different jobs associated with a development project.
- Inspected finished work for quality assurance, ensuring adherence to standards.
- Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
- Reduced waste and costs by accurately measuring, cutting, and installing trim work, cabinetry, moldings, and other custom woodwork components.
- Maintained a safe working environment by adhering to industry best practices and following safety guidelines during all aspects of finish carpentry projects.
- Improved overall aesthetic appeal of residential and commercial spaces through meticulous attention to detail in finish carpentry tasks.
- Upheld high standards of craftsmanship by continually staying up-to-date with industry trends and techniques through professional development opportunities.
- Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
- Boosted property values for clients through high-quality woodworking craftsmanship in both new constructions and remodels.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Provided exceptional customer service by addressing clients'' concerns promptly and offering solutions tailored to their needs.
Construction and Renovations /Building Restoration Crew Member
MLY Group
09.2017 - 12.2017
- Led restoration projects, ensuring adherence to safety protocols and quality standards.
- Trained new crew members on restoration techniques and equipment usage.
- Executed damage assessments to determine necessary repairs and restorations.
- Operated specialized tools for effective building restoration and renovation tasks.
- Increased client satisfaction rates by consistently delivering high-quality restoration results that exceeded expectations.
- Improved building aesthetics with expert painting and coating application techniques on various surfaces.
- Provided exceptional customer service through clear communication with clients regarding progress updates and addressing concerns throughout the restoration process.
Marine Shipwright Carpenter
Hercules Offshore Nigeria Ltd.
01.2007 - 01.2016
- Constructed and installed marine structures using advanced carpentry techniques and tools.
- Collaborated with cross-functional teams to enhance project workflows and timelines.
- Oversaw quality assurance checks on finished products, ensuring compliance with industry standards.
- Trained junior carpenters in best practices for tool usage and safety protocols.
- Led troubleshooting efforts for structural issues, providing solutions that minimized downtime.
- Increased boat resale value through expert restoration of wooden elements, including decks, railings, and cabinetry.
- Conducted thorough inspections of completed work to ensure quality control and adherence to industry standards.
- Provided cost estimates for marine carpentry projects, ensuring accurate budget planning for clients.
- Increased project efficiency by fabricating custom marine carpentry parts using woodworking tools and machinery.
- Maintained safe working environment by adhering to safety regulations and proper use of personal protective equipment.
- Assisted in the restoration of vintage boats through meticulous craftsmanship and attention to detail.
- Improved boat structure integrity by repairing and replacing damaged wooden components.
Shipyard Carpenter Foreman
Halliburton Energy Services
01.1998 - 01.2006
- Marine shipwright workshop, contract staff
- Supervised carpentry projects, ensuring compliance with safety regulations and company standards.
- Collaborated with project managers to develop timelines and resource allocation strategies.
- Resolved technical issues promptly, minimizing downtime and maintaining project momentum.
- Increased project efficiency by delegating tasks and supervising a team of carpenters.
- Established a positive working environment fostering teamwork and open communication among crew members.
Assistant Foreman
George Wood Nigeria Ltd
01.1998 - 01.1999
Assistant Carpentry Foreman
International Furniture Nigeria Ltd.
01.1996 - 01.1998
Customer Service Technician Handyman
Fernbrook Homes
10.2022 - Current
- Delivered exceptional customer service through clear communication and empathy during challenging situations.
- Utilized strong problem-solving skills to identify the root cause of problems quickly and efficiently find solutions.
- Developed strong relationships with clients, leading to increased loyalty and retention rates.
- Participated in ongoing training opportunities to stay current on industry trends and emerging technologies relevant to the Customer Service Technician role.
- Collaborated with team members to improve overall customer service experience.
Education
Certificate -
Woodwork and Furniture Works Apprenticeship
01.1993
Certificate -
Trade Test For Carpentry And Joinery Level 2 & 3
Warria Delta State01-1994
Certificate -
Defensive Driving Course
Warri Certificate - undefined
Hercules Offshore Safety Training, Hero 1
Certificate - undefined
Plumbing Apprenticeship
Certificate - undefined
Hercules Hero 111 Accountability Program
Certificate - Woodworking and Interior Decoration
Benin Technical College
Benin City01.1996
Skills
- Finish carpentry
- Hand tool mastery
- Woodworking techniques
- Supervisory experience
- Site preparation
- Insulation installation
- Concrete forming
- Door installation
- Window installation
- Floor construction
- Residential construction
- Drywalling
- Deck building
- Wood restoration
- Flooring construction
- Customer service
- Time management
- Hand and power tools
- Carpentry techniques
- Repair and maintenance
Timeline
Customer Service Technician Handyman
Fernbrook Homes
10.2022 - Current
Finish Carpenter Forman
Double Oaks Construction
12.2018 - 10.2022
Customer Service Technician
Fernbrook Homes
01.2018 - 12.2018
Construction and Renovations /Building Restoration Crew Member
MLY Group
09.2017 - 12.2017
Marine Shipwright Carpenter
Hercules Offshore Nigeria Ltd.
01.2007 - 01.2016
Shipyard Carpenter Foreman
Halliburton Energy Services
01.1998 - 01.2006
Assistant Foreman
George Wood Nigeria Ltd
01.1998 - 01.1999
Assistant Carpentry Foreman
International Furniture Nigeria Ltd.
01.1996 - 01.1998
Certificate - undefined
Hercules Offshore Safety Training, Hero 1
Certificate - undefined
Plumbing Apprenticeship
Certificate - undefined
Hercules Hero 111 Accountability Program
Certificate -
Woodwork and Furniture Works Apprenticeship
Certificate -
Trade Test For Carpentry And Joinery Level 2 & 3
Certificate -
Defensive Driving Course
Certificate - Woodworking and Interior Decoration
Benin Technical College
Awards
2008 best departmental / supervisory head, Hercules Offshore Nigeria limited., 2013 South South leadership Nigeria award on Youth Empowerment Campaign. And award was presented by the institute of human and natural resources as golden legend of professionalism., 2014 Certificate of Honor presented by Impact Innovations Nigeria, the who's who of Delta State.
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