Glory Supranes
Peterborough,Canada
Summary
I am seeking an entry-level part-time opportunity to demonstrate my abilities in the restaurant and retail industry. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess/Server Assistant
Jacks Family Restuarant
Peterborough, Ontario
05.2025 - Current
- Greeted guests warmly and managed guest seating arrangements.
- Maintained organized reservation system to ensure efficient seating flow.
- Collaborated with servers to coordinate timely service for guests.
- Communicated wait times effectively to manage guest expectations.
- Handled customer inquiries and resolved issues promptly and professionally.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Manager
Dairy Queen
Peterborough, Canada
02.2023 - 12.2024
- Supervised daily operations of the restaurant, ensuring staff adherence to standards.
- Trained and mentored new employees on food safety and customer service.
- Managed inventory levels and coordinated supply orders for timely restocking.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Conducted regular staff meetings to communicate expectations and improve teamwork.
- Monitored cleanliness and safety compliance throughout the restaurant environment.
Kitchen lead/front
Mcdonalds
Peterborough, Canada
05.2021 - 06.2022
- Supervised kitchen staff to ensure adherence to safety and hygiene standards.
- Managed inventory levels and placed orders for food and supplies.
- Trained new team members on food preparation and customer service protocols.
- Coordinated shift schedules to optimize team efficiency during peak hours.
- Maintained cleanliness of kitchen equipment and work areas throughout shifts.
- Ensured accurate food presentation and portion control for customer satisfaction.
Education
J.D. - Fitness And Health Promotion
Fleming College
Peterborough04-2026
Skills
- Communication skills
- Customer service
- Team building
- Employee training
- Take-out service
- Strong multitasking
- Teamwork skills
- Organization skills
- Leadership skills
- High-volume phone answering
- Table bussing
- Dining customer service
- Cash handling
Volunteer Experience
- Basketball, 12/01/20, 6, Scorekeeping, Peterborough, Ontario
- Craft show in memorial centre, 12/01/22, 28, organizing tables and chairs
Hobbies and Interests
- Sports( Volleyball, Basketball)
- Cooking
- Music
Certifications
- 01/01/21, Work health and safety Awareness
- 11/01/23, Food safety training certification
- 12/01/24, Smart serve
Languages
- English, assisting vendors in finding their table
- Tagalog, working at the front entrance accepting visitor admission fee
Languages
tagalog
Professional
English
Professional
References
References available upon request.
Timeline
Restaurant Hostess/Server Assistant
Jacks Family Restuarant
05.2025 - Current
Manager
Dairy Queen
02.2023 - 12.2024
Kitchen lead/front
Mcdonalds
05.2021 - 06.2022
J.D. - Fitness And Health Promotion
Fleming College
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