Glory Ezeji
Toronto,ON
Summary
Outgoing 21-year-old hairstylist skilled in studying facial features and hair conditions to determine hairstyles and treatments for individual clients. Upsells salon products and promote business to exceed sale goals. Engages in light conversation to establish trust, likeability and loyalty with customers.
Overview
4
4
years of professional experience
Work History
Hair Dresser
I Am An Entrepreneur
Toronto, ON
01.2020 - Current
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Recommended products to extend life of braids.
- Designed flattering natural styles for variety of face shapes.
- Created beautiful braiding styles to accentuate client faces.
- Educated customers on products to maximize benefits.
- Created updos for formal occasions and photography sessions.
- Styled hair, makeup and nails for customers for special events and occasions.
- Styled locs, twist and extensions for up to Number clients per day.
- Collaborated with colleagues to create innovative and visually appealing hairstyles for special events.
- Developed loyal following of clients by providing high-quality services.
- Recorded notes for future reference about customer preferences and services delivered.
- Expanded the salon''s range of multicultural hairstyling options by mastering various ethnic hair braiding techniques.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Organized sales area and work station to showcase products and boost sales.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Upsold products or services to Number clients per week, resulting in Number% increase in profits.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Showcased diverse hair braiding techniques, increasing salon revenue and attracting new clientele.
- Developed casual, daily hairstyles for convenience and style.
- Brought in over Number clients to salon through referrals.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Pampered clients to increase repeat business.
- Resolved guest complaints about service or style.
- Developed a loyal clientele base by delivering high-quality hair braiding services with excellent attention to detail.
- Processed payments, entering sales in register for prompt customer service.
- Consistently received positive feedback from clients, resulting in increased repeat business and referrals.
- Streamlined appointment scheduling and reduced no-shows through effective communication with clients.
Education
Diploma - Business Administration - Accounting
George Brown College
Toronto, ONSkills
- Multitasking
- Microsoft Word
- Problem-Solving
- Data Management
- Customer Relations
- Calm Under Pressure
- Services Marketing
- Customer Needs Assessment
- Customer Interaction
- Persuasion and Personal Influence
- Build Customer Relationships
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
In the business world, the rearview mirror is always clearer than the windshield.
Warren Buffett
Timeline
Hair Dresser
I Am An Entrepreneur
01.2020 - Current
Diploma - Business Administration - Accounting
George Brown College