Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Gloria Yayra Adotey PMP

North York,ON

Summary

Experienced professional with a proven track record of driving successful projects and enhancing business processes. Proficient in research and data analytics, with a strong ability to leverage insights for informed decision-making. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Project Coordinator & Research Analyst

Empowered 4X
04.2023 - Current


A business advisory firm that provides consulting, training, business support, and co-working spaces for entrepreneurs. (Business incubator & Accelerator services provider)

Working on a new interoperable business advisory application development


  • Liaised between key project stakeholders to gather requirements
  • Using mind mapping tools and Ms Visio to create process flow
  • Leading brainstorming sessions to find solutions
  • Using critical and system thinking to formulate and analyze data for the app.
  • Using Canva and Figma to develop a wireframe
  • verified the quality of deliverables and conformance to specifications before submitting them to clients.
  • Using system and design thinking to develop Functional Specification document

Head of Projects & Strategy

Halges Financial Technologies
06.2023 - 12.2023

A company with 80 employees specializing in developing Innovative payment & settlement solutions. Reported directly to the CEOor president and oversaw a team of three members in PMO.

Duties & responsibilities

  • Directed project rollouts and synchronized PMO's objectives with organizational goals.
  • Created and applied project management methods, standards, and processes.
  • Established governance structures, outlining roles, decisions, and escalation protocols.
  • Efficiently assigned and fine-tuned resources based on skills, availability, and project needs.
  • Spearheaded change management for project practices, ensuring smooth adoption of new methods and tools
  • Significant Accomplishments:

● Spearheaded the implementation of Korba, payment platform that won the prestigious Fintech Solution of the Year 2023 award in Ghana. The initiative improved financial inclusion and provided a hassle-free payment platform for users, particularly the unbanked.

● Expanded the company's business territory through the development of pitch decks and solicitation of partnerships in Liberia and Ethiopia, resulting in a projected million-dollar increase in revenue by December 2024.

Head of Project Management Office (PMO)

National Investment Bank
11.2016 - 04.2022

Ghana’s largest State-owned investment bank, with staff strength of over 1500 employees. Directly reported to the GM (VP) Technology, led a PMO team of 4 individuals to successfully manage complex projects with teams of 50+ on average, including external consultants. Responsible for coordinating the development of an entrepreneur solution suit being built

Duties and Responsibilities

  • Oversaw entire project lifecycle, including planning, scope definition, efficient resource allocation, and budget control, utilizing tools like Microsoft Project and Smartsheet.
  • Identified and managed risks through risk assessment matrices, maintained transparent stakeholder communication, and tracked progress with performance dashboards.
  • Resolved project issues using root cause analysis, ensured high-quality deliverables, and managed changes adeptly through meticulous change control processes.
  • Documented and communicated project status updates, led and motivated cross-functional teams, and skillfully managed vendor relationships and contracts.
  • Successfully concluded projects, conducting comprehensive post-project evaluations and documenting valuable lessons learned.

Significant Accomplishments:

● Successfully led the Core Banking System Re-implementation (T24 R13 to R21), utilizing strong people management skills to save over 30% of project costs. The success was industry-leading and resulted in significant efficiency gains.

● Successfully led the relocation of the bank's data center, surpassing executive expectations for system stability and saving $10,000 on equipment transportation and human resource management costs.

Business Process Analyst

GCB Bank
11.2007 - 11.2016

Initially, UT Bank a privately owned Small and Medium Enterprise (SME) bank later taken over by GCB Bank in 2017. Reported directly to GM(VP) Operations and GM(VP) Technology. .

Duties & Responsibilities

Interacted with internal customers to understand business needs and translate them into requirements and project scope.

  • Collaborated with crossfunctional teams to define project objectives and criteria.
  • Performed gap analysis to identify areas of improvement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.

Significant Accomplishments:

● Conceptualized and spearheaded the automation of bank charges, resulting in significant improvements in revenue assurance and a reduction in income leakage.

● Evaluated and enhanced processes in the foreign operations department, resulting in a reduction of processing time by at least 3 hours. The improvements also led to happier and more satisfied employees within the team.

Education

Research Analyst Graduate Certificate -

Humber College of Sci &Tech
Toronto, Ontario
2023

Project Management Professional (PMP) Certificate - undefined

Project Management Institute
2013

Executive MBA - Project Management

University of Ghana Business School
2012

Bachelor of Arts (B.A) - Human Resource Management

Methodist University College of Ghana
2009

Skills

    ● Project Planning and Execution

    ● Business Process Improvement

    ● Stakeholder Management

    ● Budgeting and Financial Management

    ● Risk Assessment and Mitigation

    ● Team Leadership and Motivation

    ● Communication and Presentation

    ● Problem Solving

    ● Waterfall, Agile and Hybrid methodologies

    ● Microsoft Office Suite, including MS Project & Visio

    ● IT Project lifecycle management

    ● Business Analysis

    ● Power BI

    ● Report writing

    ● Banking Operation

Affiliations


● Daily bread (Who is hungry Foodbank Survey) Toronto, Ontario, Canada – Volunteer Apr. 2003- Date

● PMI Lakeshore Chapter Toronto Ontario, Canada. - Member Mar. 2003- Date

● Toastmaster (PMI-GH Chapter - President PMI Toastmaster. Jun.2021- Jun. 2022

● PMI Ghana Chapter- Accra Ghana- VP Membership PMI Toastmasters Jun. 2020- Jun. 2021

● PMI Ghana Chapter Accra Ghana - Volunteer (Events portfolio). Jan. 2019-Dec .2021

Timeline

Head of Projects & Strategy

Halges Financial Technologies
06.2023 - 12.2023

Project Coordinator & Research Analyst

Empowered 4X
04.2023 - Current

Head of Project Management Office (PMO)

National Investment Bank
11.2016 - 04.2022

Business Process Analyst

GCB Bank
11.2007 - 11.2016

Research Analyst Graduate Certificate -

Humber College of Sci &Tech

Project Management Professional (PMP) Certificate - undefined

Project Management Institute

Executive MBA - Project Management

University of Ghana Business School

Bachelor of Arts (B.A) - Human Resource Management

Methodist University College of Ghana
Gloria Yayra Adotey PMP