Gloria Magnificat Bigoshi
Ottawa,ON
Summary
As a student in the interdisciplinary faculty of health sciences at the University of Ottawa,I use my intellectual, emotional and organizational skills to create and implement a modern and innovative vision and state of mind. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Cloré Beauty Supply store
Ottawa, ON
05.2022 - 08.2022
- Participation in team meetings to share best business practices and improve overall performance
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Receipt of deliveries and verification of product conformity
- Development of in-depth knowledge of the products offered to better inform customers
Responsible for event activities
Lycée prince de Liège
Kinshasa, DRC
09.2020 - 06.2021
- Coordination and supervision of event teams to ensure the smooth and successful running of events
- Active promotion of events on social networks and other communication channels, in collaboration with the marketing department
- Spearheaded fundraising events that exceeded financial goals through effective donor engagement initiatives.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
Volunteer
Maison Talatina (NGO)
Kinshasa, DRC
02.2021 - 05.2021
- Sorting clothes for recycling or redistribution
- Collection and distribution of school supplies for disadvantaged children
- Promoted environmental awareness with educational workshops and hands-on activities.
- Educated young people about strategies for driving discussions and promoting social changes.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Enhanced community engagement by organizing and leading outreach events.
Saleswoman
LC Waikiki
Kinshasa, DRC
01.2019 - 01.2020
- Assurance of stocking of the shelves and price labeling and cleanliness of the store
- Collaboration with the sales team to achieve monthly and annual sales objectives
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Mentored junior sales staff members, sharing best practices to help them achieve success in their roles quickly.
- Consistently met or exceeded monthly quotas by proactively seeking out new opportunities and closing deals efficiently.
- Worked closely with management to develop targeted lead generation campaigns that increased prospect pool size significantly.
Waitress
Bebe Gout
Montreal, QC
04.2018 - 08.2018
- Respond to customer requests for item information
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Greeted new customers, discussed specials, and took drink orders.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Education
Bachelor of Health Sciences - Health Sciences
University of Ottawa
Ottawa, ON05.2025
High School Diploma -
Lycée Prince De Liège
Kinshasa, DRC06.2021
Skills
- Rigor
- Customer Service
- Optimism
- Determination
- Team spirit
- Autonomy
- Punctuality
- Written and oral communication
- Computer Skills
Hobbies and Interests
- Basketball
- Travel
- Music
Languages
English
Full Professional
French
Native or Bilingual
Linguala
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Cloré Beauty Supply store
05.2022 - 08.2022
Volunteer
Maison Talatina (NGO)
02.2021 - 05.2021
Responsible for event activities
Lycée prince de Liège
09.2020 - 06.2021
Saleswoman
LC Waikiki
01.2019 - 01.2020
Waitress
Bebe Gout
04.2018 - 08.2018
Bachelor of Health Sciences - Health Sciences
University of Ottawa
High School Diploma -
Lycée Prince De Liège