Gloria Roncancio
North York,ON
Summary
Driven and adaptable professional with a background in diverse roles including a position at Unicco Integrated Facilities. Excelled in analytical thinking and attention to detail, achieving significant improvements in operational efficiency. Fluent in Spanish, demonstrating strong cultural awareness and a positive attitude. Proven ability to lead projects to completion, enhancing team productivity and service quality. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Stay At Home Mom
Campos Residence
09.2009 - 08.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Passionate about learning and committed to continual improvement.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Cleaning Staff Member
Unicco Integrated Facilities
11.2007 - 11.2008
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Provided assistance to other staff members with cleaning of difficult areas.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
No Degree - Commercial Secretary Certificate
Universidad El Sena
Bogota, Colombia11.1990
High School Diploma -
Colegio Manuela Beltran
Bogota, Colombia11.1988
Skills
- Clerical Support
- Attention to Detail
- Analytical Thinking
- Cultural Awareness
- Analytical and Critical Thinking
- Active Listening
- Fluent In Spanish
- Basic Math
- Friendly, Positive Attitude
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Stay At Home Mom
Campos Residence
09.2009 - 08.2024
Cleaning Staff Member
Unicco Integrated Facilities
11.2007 - 11.2008
No Degree - Commercial Secretary Certificate
Universidad El Sena
High School Diploma -
Colegio Manuela Beltran
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