Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Gloria Renegbanga

Ottawa,ON

Summary

Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Babysitter

04.2018 - 09.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Customer Service Representative (Deli Clerck)

Farmboyinc
07.2022 - 06.2023
  • Greeted customers at counter to fulfill requests and answer questions.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

High School Diploma -

École Secondaire Catholique Franco-Cité
Ottawa, ON
06.2024

Skills

  • Communication
  • Time Management
  • Personal Accountability
  • Complex Problem-Solving
  • Delegating Assignments
  • Multitasking Strengths
  • Adaptable and Flexible
  • Teamwork and Collaboration
  • Intermediate computer skills
  • Interpersonal Skills

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

First Aid & CPR/AED level C (BL) CSA Std. Z1210-17 – Intermediate

Certificate number: 104119522
Expiry Date: 2026-05-17
Issue Date: 2023-05-18

Timeline

Customer Service Representative (Deli Clerck)

Farmboyinc
07.2022 - 06.2023

Babysitter

04.2018 - 09.2023

High School Diploma -

École Secondaire Catholique Franco-Cité

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Gloria Renegbanga