GLORIA QUARSHIE
Sydney,Canada
Summary
Dedicated Office Manager with excellent experience in office management . Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Assistant
Midland Telecom
09.2012 - 05.2023
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Boosted employee morale with thoughtful event planning and team-building activities.
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Purchased and maintained office supplies.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Front Desk Executive
New Era Mining Contractors Services
07.2010 - 04.2011
- Greeted guests at front desk and engaged in pleasant conversations.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Prepared weekly employee work schedules to meet operational needs.
- Handled confidential information securely by adhering to data privacy regulations and company protocols.
- Contributed to a positive work environment by effectively communicating with team members across departments.
- Conducted regular inventory audits of office supplies, maintaining stock levels as needed.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Attended staff meetings and brought issues to attention of upper management.
Administrative and Procurement Assistant
Tarkwa Municipal Hospital
10.2009 - 06.2010
- Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
- Exercised discretion when dealing with confidential and sensitive matters.
- Provided accurate and up-to-date records of leading procurement procedures.
- Maintained complete documentation and records of all purchasing activities.
- Assisted in evaluating and analyzing offers received from suppliers and service providers.
- Enhanced supplier relations through consistent communication, fostering a positive working relationship and securing better pricing options.
Education
Post Baccalaureate Diploma in Business Management - Business Management
Cape Breton University
Sydney, Nova Scotia09.2025
Professional Certificate in Leadership Empowerment - Leadership
University At Buffalo
New York, United States of America06.2019
Bachelor of Education in Management -
University of Education, Kumasi Campus
Kumasi, Ghana07.2009
Certificate Training in Microsoft Office -
University of Mines and Technology
Tarkwa, Ghana12.2004
Diploma in Business Studies, Secretaryship -
Takoradi Polytechnic
Takoradi, Ghana07.2004
Skills
- Experienced in organizational skills
- Ability to work in teams
- Medical Terminology
- Proficient Keyboarding Skills
- Good human/interpersonal skills
- Ability to build relationships with customers
- Have strong oral and writing communication skills
- Ability to overcome customers objection
- Result oriented and very innovative
- Pay attention to details and meet deadlines
- Work with no or little supervision
Certification
- WHMIS Certificate
- Certificate in Administrative Support
- Certificate in Leadership Empowerment
- Bachelor’s Degree
- Certificate in Computer training (MS Office Suite)
- Diploma Certificate in Business Studies
Volunteer Experience
- Make-A-Wish Canada, Sydney Nova Scotia, general volunteer, 09/2008, 06/2009
- Baidoo Bonsu Senior High Technical School, Agona-Ahanta, Ghana, 09/2008, 06/2009
References
- Cathy Sutherland, Make-A-Wish Coordinator, (+1)902-537-0813, cathy.sutherland@makeawish.ca
- Karen Hall, CEO of KV Bookkeeping Ltd, (+1) 902-322-5702, karen@kevbookkeeping.com
Hobbies and Interests
- Cleaning
- Speaking to people
- Reading and cooking
Languages
English
Full Professional
Timeline
Office Assistant
Midland Telecom
09.2012 - 05.2023
Front Desk Executive
New Era Mining Contractors Services
07.2010 - 04.2011
Administrative and Procurement Assistant
Tarkwa Municipal Hospital
10.2009 - 06.2010
Post Baccalaureate Diploma in Business Management - Business Management
Cape Breton University
Professional Certificate in Leadership Empowerment - Leadership
University At Buffalo
Bachelor of Education in Management -
University of Education, Kumasi Campus
Certificate Training in Microsoft Office -
University of Mines and Technology
Diploma in Business Studies, Secretaryship -
Takoradi Polytechnic
Similar Profiles
Mayra GutierrezMayra Gutierrez
Classroom Instructional Facilitator at Midland Freshman High School/Midland High SchoolClassroom Instructional Facilitator at Midland Freshman High School/Midland High School
Ana AcostaAna Acosta
Team Leader- Operations at Midland Equipment Finance / Midland States BankTeam Leader- Operations at Midland Equipment Finance / Midland States Bank
Daniel CierraDaniel Cierra
Warehouse/Forklift Inventory Coordinator at Midland Paper PackagingWarehouse/Forklift Inventory Coordinator at Midland Paper Packaging
Moses Samuel NochinaMoses Samuel Nochina
Customer Service Representative at Blue crossCustomer Service Representative at Blue cross
Anjanpreet KaurAnjanpreet Kaur
SHIFT SUPERVISOR at ALEXANDRA'S PIZZASHIFT SUPERVISOR at ALEXANDRA'S PIZZA