Gloria Pernoj
Mississauga,ON
Summary
Results-driven Cashier Team Lead at Tosca Blu, specializing in cash handling and exceptional customer service. Achieved outstanding sales targets through strategic inventory management and enhanced team collaboration. Proficient in point-of-sale operations, ensuring precise transactions while cultivating a welcoming shopping environment.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Tosca Blu
Albania, Tirane
07.2023 - 02.2025
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Identified discrepancies between actual sales figures and expected totals.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Ensured compliance with all safety regulations while performing tasks.
- Counted and balanced cashier drawers.
Sales Associate
Sarar
Albania, Tirane
02.2022 - 07.2023
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
- Attended weekly team meetings to review performance goals and objectives.
- Processed transactions using a point-of-sale system.
- Assisted customers with product selection, sizing and styling.
Education
High School Diploma -
At Shtjefen Gjecovi
Albania05-2024
Skills
- Customer service
- Sales techniques
- Point-of-sale operation
- Inventory management
- Cash handling
- Product knowledge
- Team collaboration
- Time management
- Problem solving
- Hospitality and accommodation
Languages
English
Professional
Albanian
Native/ Bilingual
Timeline
Cashier Team Lead
Tosca Blu
07.2023 - 02.2025
Sales Associate
Sarar
02.2022 - 07.2023
High School Diploma -
At Shtjefen Gjecovi
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