GLORIA ORDONEZ
Montreal,QC
Summary
Diligent and empathetic human resources professional dedicated to assisting employers in the recruitment, development, and retention of top-tier talent. Adept at collaborating with management teams to cultivate employee-centric environments that foster high morale and enhance productivity. Known for motivation and positivity, with exceptional interpersonal, coaching, and communication skills.
Overview
19
19
years of professional experience
Work History
People and Culture Manager
Taiga Motors Inc.
01.2021 - Current
- Created and drove culture-promoting activities throughout business.
- Worked with internal partners to design and execute strategic communications and programs to increase overall employee alignment and engagement.
- Built strong relationships with leaders across business to communicate strategic goals and initiatives.
- Provided leadership, guidance and support to staff members.
- Conducted workshops to promote different programs and educate public on best practices.
- Analyzed trends and data to inform decision-making and program development.
- Established and maintained relationships with key stakeholders.
- Researched best practices and developed strategies to improve program outcomes.
- Developed and implemented training programs.
- Created, planned and maintained communication policies and procedures.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
HR Coordinator
SOFTEL
06.2018 - 12.2020
- Maintained human resources information system and kept employee files up to date and accurate.
- Managed recruitment process by posting job ads, filtering applications, scheduling interviews, and assisting in interview process.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Reviewed human resources paperwork for accuracy and completeness.
HR Generalist
Wandrian
01.2020 - 03.2020
- Reviewed and screened applicant resumes to identify qualified candidates.
- Planned and managed recruitment activities for new hires.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Field Recruitment Consultant
The International Civil Aviation Organization (ICAO)
04.2016 - 03.2017
- Hired employees and initiated new hire paperwork process.
- Operated and maintained applicant tracking and candidate management systems.
- Identified and sourced qualified candidates for open positions to meet organizational needs.
- Utilized recruitment technology tools and platforms to streamline recruitment processes.
- Provided support to hiring managers and HR teams to keep recruitment processes aligned with organizational goals.
HR Coordinator
GEORED
10.2009 - 02.2013
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Instructed senior leaders on appropriate employee corrective steps.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Coordinated technical training and personal development classes for staff members.
HR Generalist
CCENTROSAMCI
03.2006 - 06.2009
- Reviewed resumes to identify qualified candidates.
- Enhanced work productivity through policy and procedure recommendations.
- Planned and managed strategic recruitment activities.
- Resolved conflicts, interpreted policies, and developed productivity-increasing strategies.
- Conducted comprehensive training on protocols and customer service standards.
- Efficiently oversaw purchasing, sales, marketing, and customer accounts.
- Recruited, hired, and trained initial personnel for a new organization.
- Managed budgets, employee reviews, and contract negotiations.
HR Analyst
FICOHSA Financial Group
03.2005 - 02.2006
- Documented business processes and analyzed procedures to align with changing business needs.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Implemented process improvements to automate office operations.
- Completed human resource operational requirements by scheduling and assigning employees.
- Created and delivered HR training sessions to staff, managers and executives.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Worked alongside global business leader to deploy new training strategies.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Education
Master of Science - Quality And Productivity Systems
ITESM INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTEREY
01.2004
Bachelor of Arts - Industrial Business Administration
UNITEC
01.2002
Skills
- HR Process Optimization
- Performance Improvement Strategies
- New Employee Onboarding Expertise
- Research and Analysis
- Internal Communications
- Diversity and Inclusion Initiatives
- Problem Solving and Resolution
- Cross-Functional Collaboration
- Training and Development Leadership
- Company-wide Leadership Acumen
- Mentorship and Coaching
- HR Metrics Management
- Employee Retention Strategies
- Strategic Planning Expertise
Pertinent Courses
- MARTHA BECK LIFE COACHING TRAINING (ICF - ACCREDITED)
- UNIVERSITY OF PENNSYLVANIA: PEOPLE ANALYTICS
- CONCORDIA UNIVERSITY: INTRODUCTION TO CREATIVE WRITING
- LINKEDIN: DIVERSITY, INCLUSION AND BELONGING, HR AS A BUSINESS PARTNER, ALIGNING RECRUITMENT WITH JOB REQUIREMENTS, HR: BUILDING A PERFORMANCE MANAGEMENT SYSTEM, MICROSOFT TEAMS TIPS & TRICKS
- DATACAMP: HR ANALYTICS IN PYTHON: PREDICTING EMPLOYEE CHURN, INTRODUCTION TO R, INTERMEDIATE PYTHON FOR DATA SCIENCE, INTRO TO PYTHON FOR DATA SCIENCE, PYTHON DATA SCIENCE TOOLBOX
- LINUX ACADEMY: AWS CLOUD PRACTITIONER COURSE
- LAVAL UNIVERSITY: STRATEGIC HUMAN RESOURCES MANAGEMENT, CURRENT TRENDS IN LABOR RELATIONS, ADMINISTRATIVE AND HUMAN ASPECTS OF MANAGEMENT, INTRODUCTION TO INDUSTRIAL RELATIONS, TRADE UNIONISM, HEALTH AND WORK SAFETY, LABOR LAW
Summary And Qualifications
- 10 years of combined experience in human resources in the Technology and Education Industries.
- Languages: English, French, and Spanish
- Computer Skills: Microsoft Office(Excel, Powerpoint, Word), Microsoft Teams, PowerBI, Google Workspace, Workplace, SharePoint, O365, SAP, Workable (ATS), BambooHR, Dayforce, Harvest, Wagepoint, Payscale ,Trello, Slack, and Rydoo.
- Abilities: Leadership coaching, strategic planning, communications, mentorship, and ability to lead way to visionary possibilities and create what others said couldn't be done.
- Values: Integrity, inclusion, honesty, respect, teamwork, people focused, determination, and positive attitude.
Languages
English
Native or Bilingual
French
Full Professional
Spanish
Native or Bilingual
Timeline
People and Culture Manager
Taiga Motors Inc.
01.2021 - Current
HR Generalist
Wandrian
01.2020 - 03.2020
HR Coordinator
SOFTEL
06.2018 - 12.2020
Field Recruitment Consultant
The International Civil Aviation Organization (ICAO)
04.2016 - 03.2017
HR Coordinator
GEORED
10.2009 - 02.2013
HR Generalist
CCENTROSAMCI
03.2006 - 06.2009
HR Analyst
FICOHSA Financial Group
03.2005 - 02.2006
Master of Science - Quality And Productivity Systems
ITESM INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTEREY
Bachelor of Arts - Industrial Business Administration
UNITEC
Similar Profiles
BHAVIK PATELBHAVIK PATEL
Operations Advisor at Taiga Motors Inc.Operations Advisor at Taiga Motors Inc.
Sahar OsatiSahar Osati
Procurement Intern at Taiga Motors Inc.Procurement Intern at Taiga Motors Inc.
Andre CicciaAndre Ciccia
Vehicle Integration and Development Specialist at Taiga MotorsVehicle Integration and Development Specialist at Taiga Motors
Priyanka KalerPriyanka Kaler
Early Childhood Educator at Garderie Les Petits IngenieuxEarly Childhood Educator at Garderie Les Petits Ingenieux
Joe AugustineJoe Augustine
Bilingual Digital Tech Specialist at TD Canada TrustBilingual Digital Tech Specialist at TD Canada Trust