Gloria Mwenda

On-site at Gowling WLG

• Digitized corporate minute books and legal documents using Athenian to support secure, searchable record management.
• Conducted quality control checks to confirm completeness, clarity, and compliance with legal standards.
• Uploaded and organised minute books into the firm's document management system.
• Maintained confidentiality when handling sensitive legal and corporate records.
• Supported the corporate law team by efficiently handling high volumes of record requests in a fast-paced, detail-oriented environment.

• Assembled client tax and financial packages, letters, and invoices in accordance with the firm’s quality and document standards.
• Electronically did the file maintenance of clients tax documents including archiving and lockdown.
• Screened and redirected client enquiries, gauged urgency, and escalated as required.
• Handled external and internal communication including mail, e-mail, fax.
• Scheduled virtual and in office meetings.
• Managed and ordered office supplies.
• Assisted with building maintenance and operational issues.

• Provided administrative support such as scheduling appointments, processing paperwork, and providing service to the public by telephone and in person.
• Welcomed and assisted residents with check-in and check-out processes.
• Responded to resident inquiries, concerns, and requests promptly and professionally.
• Served as a liaison between residents, staff, and campus administration.
• Organised and participated in residence events and activities to foster community engagement.
• Maintained accurate records of resident information and housing occupancy.