Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gloria Meza

San Jose

Summary

Dynamic Medical Assistant II with extensive experience at Bay Area Community Health, skilled in EKGs and patient care. Bilingual in Spanish and English, I excel in enhancing patient satisfaction and managing appointments efficiently. Proven ability to train staff and ensure HIPAA compliance, contributing to a positive clinic environment.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant II

Bay Area Community Health
08.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.

Medical Assistant Intern

Physician Medical Primary Care
05.2023 - 06.2023
  • Documenting vitals
  • Administer injections
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Answering calls
  • Completed EKGs and other tests based on patient presentation in office.
  • Checking patients in and out of office
  • Managing physicians schedule

Assistant Store Manager

Aeropostale
11.2022 - 08.2023


  • Display and organize merchandise to maximize purchasing appeal
  • Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Promoted a positive workplace culture through consistent communication, feedback, and recognition of employee achievements.
  • Assisted in the recruitment, hiring, and onboarding of new team members, fostering a productive work environment.
  • Balance drawer at the end of each shift

Shift Leader

Burger King
08.2018 - 11.2022

Assistant Store Manager

Dollar Tree
04.2020 - 04.2021
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Courteously greeted customers and efficiently processed transactions within busy, fast paced retail environments

Cashier

Burger King
10.2016 - 08.2018

Education

Certified Medical Assistant -

Unitek College
San Jose, CA
06-2023

Administrative Medical Assistant -

San Jose Job Corps
San Jose, CA
03-2020

High School Diploma -

San Jose Conservation Corps + Charter School
San Jose, CA
06-2018

Skills

  • HIPAA compliance
  • Bilingual: Spanish and English
  • Epic Systems Proficiency
  • Laboratory specimen collection
  • Medical terminology
  • Vital Signs
  • Blood draw
  • EKG
  • Medical Office Management
  • Immunization administration
  • Knowledge of MS Word, Excel, PowerPoint, Outlook

Certification

  • CMA - Certified Medical Assistant
  • CPR Certified – American Heart Association

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Medical Assistant II

Bay Area Community Health
08.2023 - Current

Medical Assistant Intern

Physician Medical Primary Care
05.2023 - 06.2023

Assistant Store Manager

Aeropostale
11.2022 - 08.2023

Assistant Store Manager

Dollar Tree
04.2020 - 04.2021

Shift Leader

Burger King
08.2018 - 11.2022

Cashier

Burger King
10.2016 - 08.2018

Certified Medical Assistant -

Unitek College

Administrative Medical Assistant -

San Jose Job Corps

High School Diploma -

San Jose Conservation Corps + Charter School

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Gloria Meza