Gloria Li
Ottawa,ON
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Information Technology Support Assistant
Pulse Academy
07.2023 - Current
- Assisted customers and staff by troubleshooting technical issues, ensuring smooth operations
- Managed front-desk responsibilities, including responding to inquiries and registering new students
- Developed strong problem-solving skills and patience while addressing customer concerns
Piano Teacher
Sally Arts and Music Studios
01.2022 - Current
- Taught individuals of all ages and skill levels, customizing lessons to suit their learning pace and goals
- Developed lesson plans to enhance students' technical skills, musicality, and theory comprehension
- Fostered a supportive and encouraging learning environment, improving students' confidence and performance
- Strengthened communication and leadership skills by regularly interacting with parents and students
Education
Bachelor of Science - Computer Sciencew
Carleton University
Ottawa, ON04-2026
High School Diploma -
Agincourt Collegiate Institute
Scarborough, ON06-2022
Skills
- Effective Time Management
- Sociable Interaction Skills
- Effective Team Contributor
- Detail-Oriented Approach
- Analytical Problem-Solving
Languages
English
Native or Bilingual
French
Professional Working
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Professional Working
Timeline
Information Technology Support Assistant
Pulse Academy
07.2023 - Current
Piano Teacher
Sally Arts and Music Studios
01.2022 - Current
Bachelor of Science - Computer Sciencew
Carleton University
High School Diploma -
Agincourt Collegiate Institute
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