Summary
Overview
Work History
Education
Skills
Contact
Education
Timeline
Generic

Gloria Lackey

Pacifica

Summary

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

Overview

20
20
years of professional experience

Work History

In Home Support Provider

IHSS - In Home Supportive Services
06.2024 - Current
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Managed high-priority cases with diligence, ensuring minimal disruption for affected clients or users.
  • Fostered a positive work environment, promoting teamwork and open communication among colleagues.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Educator

Bright Horizons
05.2022 - 05.2024
  • Collaborated with colleagues to share best practices in teaching methods.
  • Monitored student behavior during breaks and lunchtime ensuring safety of all participants.
  • Utilized various assessment techniques including quizzes, tests, projects and presentations to evaluate student progress.
  • Developed and implemented lesson plans to meet the individual needs of students.
  • Attended professional development workshops and seminars to stay abreast of new trends in education.
  • Created a safe, comfortable learning environment for students by establishing positive relationships with them.

Dispatcher

Marken
08.2021 - 02.2024
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Machine Operator

PepsiCo
05.2018 - 09.2021
  • Collaborate with other departments when necessary for successful completion of projects.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Performed regular maintenance on machines to ensure optimal performance.
  • Carry out regular safety checks on machinery prior to operation.
  • Adjust machine settings to complete tasks accurately.
  • Keep detailed reports of maintenance activities performed on machinery.

Shipping and Receiving Clerk

Rexel Holdings USA
07.2016 - 03.2021
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Organized materials into appropriate storage areas based on product type or size.
  • Received incoming shipments and verified contents against packing slips.
  • Monitored inventory levels and re-ordered supplies when necessary.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Ensured that stock was properly stored in designated areas according to safety regulations.

Security Officer

Pinkerton Security
10.2011 - 07.2016
  • Operated communication systems between officers stationed throughout the facility.
  • Assisted in the development and implementation of security policies and procedures.
  • Checked for safety hazards and took corrective action when necessary.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Responded to alarms and conducted investigations as required.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Provided escorts for visitors as needed throughout the facility.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Teacher

Aquarian kids montessori
02.2005 - 01.2011
  • Provided individualized instruction to meet the needs of all students.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Maintained a safe and orderly learning environment for all students.
  • Organized parent conferences throughout the year to discuss student progress.

Education

Associate of Arts - Early Childhood Education

Merritt College
Oakland, CA
06-2005

Skills

  • Detail Oriented
  • First aid and CPR certified
  • Incident Reporting
  • Interior and exterior patrol
  • Physical Fitness
  • Military experience

Contact

Pacifica, CA 94044

Education

Oakland, CA

Timeline

In Home Support Provider

IHSS - In Home Supportive Services
06.2024 - Current

Educator

Bright Horizons
05.2022 - 05.2024

Dispatcher

Marken
08.2021 - 02.2024

Machine Operator

PepsiCo
05.2018 - 09.2021

Shipping and Receiving Clerk

Rexel Holdings USA
07.2016 - 03.2021

Security Officer

Pinkerton Security
10.2011 - 07.2016

Teacher

Aquarian kids montessori
02.2005 - 01.2011

Associate of Arts - Early Childhood Education

Merritt College
Gloria Lackey