Gloria Johnson
Saint John,Canada
Summary
Compassionate Registered Nurse with 12 years of experience in Neurosurgical and Rehabilitation nursing units. Proven ability to foster trusting relationships with patients and provide comprehensive care across diverse populations. Seeking to leverage clinical expertise and strong communication skills in a Client Care Coordinator role at Roots to Branches Whole Health Clinic to support women and families in achieving holistic wellness.
Overview
12
12
years of professional experience
Work History
Office Administrator
Top Hat Chimney Sweep
10.2023 - Current
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
Clinical Instructor
University Of New Brunswick
02.2021 - Current
- Enhanced patient care by providing clinical instruction for nursing students in various healthcare settings.
- Maintain a supportive learning environment, addressing individual student needs and concerns throughout the course.
- Monitor student progress, provide evaluations, and tailor clinical assignments to promote critical thinking.
- Coach underperforming students and contribute educational materials to optimize training courses.
- Offer expertise in neuroscience nursing and facilitate student learning opportunities with healthcare professionals.
Registered Nurse
Horizon Health
05.2012 - Current
- Collaborated with interdisciplinary healthcare teams to develop and implement patient care plans, prioritizing compassionate care and positive outcomes.
- Administered medications and treatments, monitored patient responses, and adjusted care plans as necessary.
- Facilitated therapeutic communication, conflict resolution, and crisis intervention to support patient well-being.
- Provided pre- and post-operative care for patients with neurological and behavioral conditions.
- Mentored and supervised nursing students, fostering their professional development and clinical skills.
Education
Bachelor of Nursing - Nursing
University of New Brunswick
Saint John, NB05.2012
Skills
- Hospitality and empathic communication
- Appointment scheduling and client coordination
- Conflict resolution and crisis intervention
- Payment processing and administrative tasks
- Strong written and verbal communication
- Quick learner and adaptable to new software
- Commitment to patient confidentiality and privacy
- Punctual, reliable, and dependable work ethic
- Payroll Administration
- Customer Relationship Management (CRM)
Languages
English
Full Professional
Hobbies
- Spending time with my family
- Reading
- Spending time in nature
- Learning about natural health medicine
Timeline
Office Administrator
Top Hat Chimney Sweep
10.2023 - Current
Clinical Instructor
University Of New Brunswick
02.2021 - Current
Registered Nurse
Horizon Health
05.2012 - Current
Bachelor of Nursing - Nursing
University of New Brunswick
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