For Professionals

Pick your region

Search Profiles by Job Title

ENGLISH IN

ENGLISH UK

Deutsh

Español

Français (canada)

Français (france)

italiano

polski

português (brasil)

Login

Edit My Profile

Sign Out

My Account

Skills

Location

School

Company

Name

Search By

Contact Us

Terms of Use

Blog

Accessibility

Privacy Policy

Fraud Awareness

Cookie Policy

About Us

Sitemap

Do Not Sell or Share My Personal Information

All Regions

Bold.pro

Facebook

Instagram

Youtube

Pinterest

What is a Bold Profile?

Job Title

How to Search by

For Employers

Education

Experience

Languages

Professional Summary

Technical Support Advisor

Photo

Contact

Summary

Overview

Education and Training

Timeline

Tell them why you're reaching out:

I am contacting you because * :

I am contacting you to:

Edit basic information displayed on your Profile

Contact Info

Don't wait! With a free professional profile on Bold.pro you can:

Check your email for submission confirmation and future notifications.

The person you’re trying to reach has disabled the Contact Request option

Contact request cannot be submitted

Success!

Your request is on the way!

Cast a wider net to find even more talent for your team. Start by exploring these profiles.

Cast a wider net to find even more talent for your team. Explore more profiles to find your next great hire.

Cast a wider net and connect with like-minded professionals. Start by exploring these profiles.

Cast a wider net and connect with like-minded professionals. Explore more profiles to grow your network.

You might have mistyped the address or the page has moved.

If you got there from another site, we'd appreciate if you

The Bold Profile you're looking for is no longer available.

We've integrated with our largest Resume Building website, MyPerfectResume, to help you build a professional Bold Profile. Once finished, your Profile will appear on Bold.pro.

You will be redirected from Bold.pro to MyPerfectResume

Associate Principal Engineer

Use our expert recommendations below to get started.

Tell us about your accomplishments

Add anything else you want to know.

Additional information

What are your affiliations?

Select time slots on the calendar below

When are you available to work?

Fill out this section or it will be deleted

This section can't be empty

What skills would you like to highlight?

Showcase your certifications.

What certifications do you have?

Tell us about your {sectionName}

What interests do you have?

What languages do you know?

Focus on your years of experience or amount of courses you have completed.

Showcase your career overview

Highlight your full skillset on your Bold Profile

Show your skills

What software skills do you have?

Briefly tell us about your background

Share your contact information with {name}

See my work availability

Availability

Available

University Overview

Job overview

Hi, I’m

Not Available

If you plan to reach out about a job, feel free to let me know so I don't miss your message.

Bold Profiles Footer Logo

Bold Profiles

By filling out this form, you consent to being contacted and agree to our

Desired Job Title

Work Preference

WORK PREFERENCE

Job Search Status

Location Preference

Important To Me

Work Location

Work Type

Experienced and knowledgeable IT Helpdesk Support Specialist with over 15 years of experience providing Tier 1 and Tier 2 support in enterprise and government environments. I am skilled in diagnosing and resolving a wide range of hardware, software, and network issues across Windows, macOS, and cloud environments. Adept in Active Directory, Ofﬁce 365, SCCM, and various ITSM platforms such as ServiceNow and Zendesk. Known for delivering excellent customer service, documenting processes, and driving improvements in IT operations.

Multifaceted IT and customer service professional with 4+ years of experience in help desk support, technical troubleshooting, operations supervision, and client services. Strong track record of supporting diverse teams, managing complex workflows, and resolving user issues across technical and non-technical environments. Recognized for adaptability, professionalism, and commitment to delivering results. Actively pursuing degrees in Software Programming and Electrical Engineering. Open to roles in customer service, technical support, or insurance support.

Dynamic IT professional with extensive experience at TekSystems, excelling in Active Directory management and enterprise service desk operations. Proven track record in enhancing system performance and security while leading teams to achieve operational excellence. Strong project coordination and time management skills ensure timely resolution of complex technical issues, driving high customer satisfaction.

Customer-focused Technical Support Specialist with experience supporting web applications, mobile apps, and account systems for large-scale financial services organizations. Strong background assisting users with authentication, account access, and payment processing while delivering clear, patient technical guidance. Proven ability to troubleshoot efficiently, resolve issues on first contact, and maintain high customer satisfaction.

GLOIRE LOIC NZOUSSI

Summary

Overview

Work History

Technical Support Advisor

IT Technician Intern

IT Tech Support & Tier 2 Specialist

Education

Bachelor of Science -

Skills

Languages

Timeline

Technical Support Advisor

IT Technician Intern

IT Tech Support & Tier 2 Specialist

Bachelor of Science -

Similar Profiles

Akio AsthanaAkio Asthana

ENOCH HERNANDEZENOCH HERNANDEZ

Aaron OwenAaron Owen

Jeffrey TysonJeffrey Tyson